Deputy General Manager Bench

Buzz Bingo, Borehamwood, Hertfordshire

Deputy General Manager Bench

Salary not available. View on company website.

Buzz Bingo, Borehamwood, Hertfordshire

  • Full time
  • Permanent
  • Onsite working

Posted 4 days ago, 9 Nov | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: ed3381e6081d4d23ae36e441d2da2024

Full Job Description

We have an exciting opportunity for a Deputy Manager to join us here at Buzz Bingo. This is a Bench role covering the Greater London area and therefore mobility is key. The role is 44 hours per week and will include evening and weekend working with a salary of up to £33,000 p/a depending on experience., As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan.

  • Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment
  • Evidence of bringing business awareness to decision making and understands the commercial drivers of the business
  • Evidence of setting an example for customer service and interaction 'on the floor'
  • A relentless focus upon customer service standards with strong attention to detail
  • Self-aware and welcomes constructive feedback
  • Committed to your own and other's development
  • Evidence of being able to manage and drive new initiatives
  • You are driven by a need to deliver tangible results

    At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way!
  • We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other.

    In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to:
  • Help@Hand - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
  • Thrive App - for your mental wellbeing approved by the NHS
  • My Eva - an online financial expert to help with any money-related matters
  • Buzz Brights Apprenticeships including - Customer Service Level 3
  • Buzz Learning, our digital learning platform with access to 100s of online courses
  • In-house Training - Fire safety, Food safety 1 & 2, COSHH and more
  • Access to Trained Mental Health Advocates for advice on your mental wellbeing
  • Staff discount 50% off bingo tickets, food & soft drinks
  • Refer a Friend Scheme
  • Salary Sacrifice Pension Scheme