Deputy General Manager- Children's Services | St George's University Hospitals NHS Foundation Trust

A fantastic opportunity has arisen to join St George's University Hospitals NHS Foundation Trust as Deputy General Manager for the Children's Services Directorate. You will be an individual with an excellent track-record in operational management, combined with the commitment and leadership skills to deliver our ambitious and exciting vision for children's services for South West London and beyond.

Every year the number of children and young people St George's cares for in our hospital and our community continues to grow. We provide comprehensive health services from birth, throughout childhood and supporting transition into adult life. We operate through six clinical Care Groups: Children's Acute and General Medicine, Children's Specialist Medicine, Children's Surgery, Children's Neurodisability and Neurodevelopmental, Newborn Services and Paediatric Intensive Care.

You will work closely with the General Manager, Head of Nursing, Clinical Director, Care Group Lead(s) and Matrons to provide operational management and contribute to the strategic development for Care Groups within the Children's Services Directorate. This includes ensuring that national and corporate targets / objectives are translated into operational plans and providing clear and consistent leadership to staff in the delivery of those plans.

The Deputy General Manager will work closely with the General Manager, Clinical Director and Head of Nursing to support and oversee the delivery of clinical services across the directorate. This will include supporting Service Managers and Care Group Leads with day to day operational service delivery, managing risk, using data to inform decision making, and leading on a range of service improvements to improve the quality and accessibility of our services.

The Deputy General Manager is responsible for the operational delivery of all aspects of the Directorate. They will directly manage the performance of the three care groups and will work closely with other management teams to achieve the required outputs.

The Deputy General Manager is responsible for the performance of staff whose main base is in Children's Services. Each Directorate has a unique combination of challenges to overcome in order to ensure that St. George's delivers an outstanding clinical service. The Deputy General Manager works as a peer with the Lead Clinician and Matron in each Care Group and works closely with the Clinical Director.

The Deputy General Manager takes responsibility for operational issues in the Directorate particularly the management of issues around acute care and bed flows. The Deputy General Manager will deputise for the General Manager as required.

St. George's Hospital is a large multi-speciality facility based in South West London, offering a wide range of adult, paediatric and neonatal services. It is co-located with a medical school - St. George's, University of London. Children managed at SGH are either local or regional tertiary patients. Our Accident and Emergency department is seeing steadily increasing attendances, and our inpatient emergency admissions are also increasing. Outpatient referrals have also steadily increased for local children, reflecting the growing young population in SW Thames. Tertiary children's services are offered by consultants based at SGH in gastroenterology, endocrinology, respiratory medicine, neurology, oncology, infectious diseases and PICU.

A number of our services are members of established clinical networks which bring together doctors, nurses and other clinicians from a range of healthcare providers working to improve the quality of services for patients. These include the South Thames Paediatric Network and the South-west London and Surrey Trauma Network, for which St George's Hospital is the designated major trauma centre.

We are looking for someone who will bring excellent operational management experience and skills, with a strong interest in innovation, service improvement and development, and a commitment to collective leadership. You will be highly collaborative, systematic and rigorous in your approach, with very well developed communication skills and high levels of emotional intelligence. We would like to encourage applicants from all backgrounds.

In this post you will work alongside medical, nursing and allied health professional staff as well as the core teams of Care Group Leads, Matrons and Service Managers developing excellent services . A strong track-record of successful delivery is essential as is a passionate desire to make a difference to children, young people and their families.

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