Deputy Head Housekeeper

As the Deputy Head Housekeeper your focus will be on setting, monitoring and controlling standards in all operating areas to ensure that the highest level of housekeeping and guest service is maintained at all times. You will need to ensure that maximum room availability is maintained through effective communication with our maintenance and reception departments. It will be your responsibility to control the use of all bedroom keys, check that equipment is in working order and report any maintenance issues throughout the hotel/venue. Any guest complaints need to be owned and resolved in a professional manner. You will deputise for the Head Housekeeper as required in all aspects of supervising the team and also assist them in regulating all housekeeping costs and keeping in line with the business forecasts by maximising room division profitability.

• You will have previous experience in hotels; ideally already in a similar role and in the similar sized property.
• You must be able to deliver a consistent level of service under the pressure of guests' requirements, always with a keen eye for detail.
• You will be confident, polite and welcoming at all times as well as good communication skills as you will be expected to cover Head Housekeeper duties.
• You will need to be IT literate and previous Opera experience would be a distinct advantage as would experience of using Fourth Hospitality.
• You should be aware of all legislation that is relevant to your work including licensing, health and safety at work, COSSHH, environmental health and fire precautions.
  
  De Vere Beaumont Estate set in Old Windsor has a magnificent Georgian manor house as its centrepiece and is our largest hotel estate with 429 bedrooms, 45 meeting & event spaces, and over 40 acres of grounds. A hotel of this size means we have a variety of food and beverage outlets and some great bars on site, so we regularly host some pretty incredible conferences, events and weddings.
Your commute: based just 3 miles from Windsor, minutes from J13 of the M25 and 15 minutes from Heathrow; Egham station is also 3 miles away with fast connections to London Waterloo and Reading. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

The role offers a salary of £31,200 per year, excellent benefits to include free use of our gym and swimming pool, £50 staff stays at our De Vere Hotels, 33 days holiday plus a paid day off for your birthday, to name just a few., The Pay & Benefits: At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That's why we are proud to offer the following benefits for the role of Deputy Head Housekeeper.
• £31,200 per year.
• Free meals on duty in our colleague dining facilities.
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships.
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones.
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• 33 days holiday each year (increasing annually up to 33 days)
• Venue closure over the Christmas period allowing you time off to enjoy the festive season
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
• Subsidised travel options to support your journey to or from work
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.