Deputy Head of Consulting | Guy's and St Thomas' NHS Foundation Trust

The Deputy Head of Consulting will play a pivotal role in the strategic growth and international expansion of GSTT. This individual will support the implementation of the Consulting strategy, lead the delivery of high-impact consulting projects, and drive the development of new consulting business opportunities in international markets.

The Trust receives many opportunities and needs to be customer focussed and responsive. This requires autonomous individuals who have a breadth and depth of commercial knowledge as well as a level of seniority and gravitas when dealing with senior stakeholders internally and externally to the organisation.

The successful candidate will leverage their extensive experience in the healthcare sector to provide strategic insights, optimise operational efficiencies, and enhance the quality of healthcare services delivered by our international partners.

They will have broad business development and consulting expertise, which they will draw on to develop and deliver International and UK Consulting opportunities, to engage with clinical and corporate colleagues, and to drive projects to completion on time and within the allocated budgets.

It is essential the appointee is a proven team player who is able to engender trust and respect from colleagues at all levels.

The post holder will be required to travel both within the UK and Internationally as required to deliver projects directly with clients.

• Key Areas of Achievement


• To be a leading consulting expert within the Guy's and St Thomas' Consulting team and the Trust.


• Develop and maximise relationships with external partners, delivering consulting opportunities that deliver high quality services and additional revenue and profit into the Trust.


• Be an ambassador for Guy's and St Thomas' Consulting and develop and maintain relationships across the breadth of junior and senior staff within the organisation to the highest standards.


6.

The Guy's & St Thomas' Consulting team are primarily responsible for making money which goes directly back into our frontline NHS Clinical Services. They work in partnership and collaboration with the Guy's and St Thomas' Specialist Care team, the Commercial Education and Events team, CITI, and other services).,
• Lead and manage consulting engagements with international healthcare organisations, providing expert advice and strategic insights.


• Develop and implement comprehensive business plans and strategies that align with the Trust's objectives and international growth ambitions.


• Conduct in-depth analyses of healthcare systems, identifying areas for improvement and recommending evidence-based solutions


Business Development:

• Identify and pursue new business opportunities in international markets, fostering relationships with key stakeholders and potential clients.


• Lead on and conduct the due diligence and associated assessment of new regions, organisations, clients / partners, and / or opportunities to ensure all potential risks are identified, considered and mitigated.


• Develop proposals, negotiate contracts, and manage client relationships to ensure successful project outcomes and client satisfaction.


• Represent GSTT at international conferences, workshops, and networking events to promote Guy's and St Thomas' Consulting.


Project Leadership and Delivery:

• Oversee the planning, execution, and delivery of consulting projects, ensuring they are completed on time, within scope, and within budget.


• Lead cross-functional project teams, providing direction, support, and mentorship to junior consultants and team members.


• Implement robust project management methodologies to track progress, manage risks, and ensure the quality of deliverables.


• Understand and support the Trust in respect of cultural differences within different international markets to ensure the highest levels of respect and integrity at all times when working with clients.


Strategy Implementation:

• Support the Head of Guy's and St Thomas' Consulting in the implementation of the Trust's consulting strategy, aligning initiatives with the Trust's overall mission and goals.


• Monitor and evaluate the effectiveness of the consulting strategy, making adjustments as needed to achieve desired outcomes.


• Collaborate with internal departments to ensure the integration and alignment of consulting projects with the Trust's operations and priorities.


• Make commercial judgements, including making recommendations where there is no precedent within the current organisation at Guy's and St Thomas'.


• Bring new ideas and consulting methodologies / approaches to the Trust which enhance the approach taken in undertaking international consulting activities.


• Present complex and commercially sensitive information up to Board level ensuring it is well explained and understood, including the drafting of relevant committee and Board papers.


Finance Management and Reporting

Take full financial accountability for each complex project the post holder is managing; this will include:

• Briefing on the financial requirements.


• Ensuring appropriate legal and financial advice has been obtained.


• Appropriate financial models have been developed and the required entries to make these effective are accurate and complete.


• The costs, proposed margins and profitability are accurate and clear.


Thought Leadership and Knowledge Sharing:

• Contribute to the development and dissemination of thought leadership materials, including white papers, case studies, and articles on healthcare management and international business development.


• Facilitate knowledge sharing and best practices across GSTT and its international partners to drive continuous improvement and innovation.
  
  Strong strategic thinking and analytical skills, with the ability to translate insights into actionable recommendations.


• Excellent project management skills, with experience in leading cross-functional teams and managing multiple projects simultaneously.


• Exceptional communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.


• Deep understanding of healthcare systems, policies, and international healthcare markets.


• Proficiency in business development, including proposal writing, contract negotiation, and client relationship management.


Experience:

• Minimum of five (5) to seven (7) years of experience in management consulting, with a significant portion spent in the healthcare sector and / or healthcare consulting.


• Proven track record of leading and delivering complex consulting projects in international healthcare settings.


• Experience of working with NHS Trusts or other public healthcare organisations is highly desirable.
  
  The work of these teams allows the Trust to diversify its income away from core NHS funding streams as well as to enhance our clinical, educational and research expertise. The scope of commercial activity includes, a private patient service, a consulting business (Guy's & St Thomas' Consulting), commercial education and events, intellectual property management and commercial research - in the UK and internationally.


The Guy's and St Thomas' Consulting team work to five core principles, which are:

· They raise money for the Trust which support the development of clinical services.

· They utilise capacity that is not required for the delivery of contracted NHS activity.

· They enhance the reputation, name and brand of the Trust.

· They enable the Trust to operate more efficiently or at lower cost.

· They enable the Trust to attract more high quality talented people.

The Trust has a goal of significantly diversifying its income base through increasing its commercial offer. The Guy's and St Thomas' Consulting team is critical in providing the commercial expertise and acumen to support the Trust in delivering this goal.