Deputy Hospitality Manager - Uppingham, Oakham

Aramark UK is looking to hire an experienced and dedicated Deputy Hospitality Manager to join the fantastic team at Uppingham School, LE15 9QB. This is an exciting, permanent and full time opportunity reporting into our Hospitality Manager on site and will assume responsibility for leading the team and delivering a high quality, and consistent hospitality services across a diverse and complex operation including 15 student boarding houses, extensive internal hospitality, sports events and match tea's, events and conferencing., A day in the life of a Deputy Hospitality Manager:

• To ensure that the standards, service and guest experience meet expectation at all times within the Hospitality Department


• Reviewing and improvement planning where necessary


• To set objectives and be responsible for the day-to-day operational running of the location, to ensure that it effectively meets the need of the location


• To assess employee performance and recognise training needs and potential as appropriate


• To monitor the quality control of the FOH team


• To assist the Hospitality Manager to develop and evolve all client's services at location, ensuring regular adjustments and improvements are both recommended and implemented


• To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded


• To regularly monitor customer feedback and produce a suitable action plan based on the results


• To ensure all food is presented and served in line with company standards, using innovation in the method and style of presentation and food service


• To ensure that you deliver what you promise to the customer, client, and team


• To ensure that all agreed service objectives are met in line with client expectations
  
  Strong hospitality background


• Strong stakeholder management experience and the ability to build relationships


• Able to lead a team of c5 employees


• Drivers licence
  
  Aramark is a leading service and solutions provider in the UK. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
  
  We are offering a salary of circa £32,000 depending on level of experience


• Working pattern 5 over 7- weekday and weekend work required


• Company pension


• Discounted food


• Free parking


• MyStaff Shop discounts


• Generous Annual Leave, increasing in line with service with the ability to buy extra days


• EAP in house mental health champion


• Training and development