Deputy Manager

Hales Home Care is seeking a commercially aware, enthusiastic, and passionate Deputy Manager who shares our core values to lead a team in delivering person-centred care to our clients in Norwich and surrounding areas. The successful candidate will participate in on-call duties and will work core office hours, with some flexibility required which may include some weekend working. This is an exciting, yet challenging role for a creative individual with good leadership skills and a particular interest in developing services to ensure our care is quality focused., As our Deputy Manager, your role is to ensure that all of our clients receive the best quality care - every visit, every day. To achieve this, you will need to support and develop your care and office teams; lead through coaching, mentoring and managing performance; and support out of hours by taking part in a back-up rota. At all times you will be an ambassador for our brand and our values. You will develop strong partnerships with your Hales colleagues, your local authority and CCG contacts and community stakeholders who can help shape the direction of your branch. Our aim is to allow each client to live independently in their own homes for as long as possible, while we maintain a high-quality care, meaning the Deputy Manager should be able to think creatively about how to build the best service for each client.

You will have a resilient & compassionate nature, excellent people, IT and communication skills and be able to lead a team.You will currently be working in a Care service environment, and it would be desirable for you to have had at least 1 year of management experience. For us it is all about attitude - if you can demonstrate the knowledge required and determination to succeed then we will support you to gain the professional skills and qualifications needed to develop in the role. This would include a Level 5 Diploma in Leadership for Health and Social Care. The successful candidate will ideally possess an NVQ Level 3 in Health and Social Care, be a car driver with access to your own vehicle and domiciliary care experience is a must. It goes without saying that you will have excellent communication, administration and IT skills and the business acumen to know when to say No.

Hales Home Care is a leading provider of personalised care and companionship services for older people, people with life limiting conditions and people with disabilities. With multiple locations nationwide, market leading training and an excellent reputation for developing our workforce, we offer a clear pathway to the career you deserve.

Our benefits include an attractive salary of £28,000 + On-call, holidays of up to 31 days per year, performance related bonus, pension & life insurance, car salary exchange, a cycle scheme, access to Blue Light Card offers and discounts, and a fantastic career development opportunity. If this opportunity is of interest to you, we'd love to hear from you! Please apply today. Due to the high level of response we receive, if you have not heard within 7 days please assume your application has not been successful. Job Types: Full-time, Permanent Pay: £28,000.00 per year Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Free fitness classes
• Health & wellbeing programme
• Store discount