Deputy Manager

Are you compassionate, motivated and driven to truly make a difference? We are looking for a Deputy Manager to join our Domiciliary Care service. Nothing compares to the feeling that comes from knowing that you have made a difference to someone else's life - especially when that someone is a vulnerable adult. Here at M&D Care we place people at the heart of everything we do. As a Deputy Care Manager, you will be fully supported in your role by a close-knit team who all share the same passion and values.

Role and Responsibilities
You will become part of our incredible team, helping to deliver emotional and practical care and support for vulnerable adults and transforming their
lives on a daily basis.
You will be supporting the Manager in the implementation of all policies, procedures, and business objectives.
You will help to ensure all records are maintained, monitored and evaluated to ensure effectiveness.
You will liaise with the Manager across the range of operational activities and assume responsibility for managing the Home during the Manager's
absence.
You will be responsible for providing quality care for vulnerable adults within a residential setting, you will ensure the highest quality of care is provided to
the people supported through their person-centred care plans.
You will be working on a rota basis, which may include early starts, late finishes and day and night shifts and weekend working.
You will be responsible for monitoring standards of care delivered by qualified and unqualified care staff.
You will contribute fully to team collaborative working, responding positively to colleagues and action all reasonable work instructions promptly.
You will assist with the management and motivation of staff including training, development, supervision, appraisals and mentoring of staff in line
with their role descriptions.
You will be involved in facilitating activities which are person-centred, which promote their dignity, independence and well-being.
You will need to be committed to providing an excellent level of care for vulnerable people with mental health, complex needs and learning
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You will need a QCF level 3 in health and social care, or equivalent to be considered for this role.
You will have experience of the care sector, the regulatory framework, service delivery with excellent working knowledge of the essential standards
and statutory inspections in social care.
You will be a passionate individual, who ideally has experience of working with individuals who have a learning disability and mental health needs.
You are required to be computer literate, have strong relationship building skills and customer service skills.
You will have the desire and passion to support individuals to achieve their aspirations and personal goals.
You will need experience of developing strong relationships with service users, family members, health professionals, local authorities, including GPs
and social workers.
You will need to demonstrate a commitment to enabling people to live fulfilled and independent lives both within their homes and the wider
community.
You will need to be able to provide the Support Workers with the direction, leadership, guidance and support they need to ensure the people supported
they are assigned to receive person centred care in line with their individual needs.
You will need to demonstrate a high level of personal integrity towards providing an exceptional standard of service.

Double time for festive bank holidays
Refer a Friend bonus (you can earn up to £500 per successful
recommendation)
Free DBS check
Cost of compulsory Social Care Wales registration fee paid by M&D Care
Employee Health & Wellbeing Scheme (for staff with >6 months service)
Comprehensive training
Career progression
30 days holiday including bank holidays each year (pro rata for part time
employees)
You can achieve a yearly performance and attendance related bonus
Occupational pension scheme
Free annual MOT