Deputy Manager - Snow Hill Court

Assessment Centres are fast paced services where people are referred in, usually from the street, and rapidly referred on to appropriate longer term accommodation. The services are short stay, and staff provide wrap around support and liaison with several external partners, including physical health, mental health, substance use and housing. Staffed 24 hours to ensure this quick turnaround, they are a key service to ensure people are off the streets and in stable accommodation.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

You will:

-Be responsible for directly managing the staff team and overseeing the day to day management of a fast paced assessment centre
-Deputise for the Lead Manager in their absence
-Report incidents to senior management and commissioners and ensure staff are aware of and working to health and safety guidelines
-Develop and foster a culture of high performance and continual striving to improve upon successes throughout your team
-Develop and manage partnerships with key agencies across London and the UK
-Ensure that the locality is well managed and relationships with the centre's neighbours are strong

Outcome focussed
-Experienced in organising the operations of a complex and busy service
-A decisive and effective leader
-An excellent communicator, able to form and maintain effective working relationships with all partners
-Experience in directly managing staff, overseeing the management of others and ensure the services finances are well managed., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.

Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

-Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata).
-Pension - we contribute 6.5% to your pension when you contribute 1.5%.
-Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
-Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL.
-Life assurance - four times your annual salary and critical illness cover.
Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.