Deputy Operational Services Manager

As a member of the Urgent Primary Care team, the post holder will support the delivery of key objectives for the Primary Care & Community Services Division, through working closely with the Operational Service Manager and the Shift Lead team

Reporting to the 24/7 Urgent Primary Operational Service Manager, the post holder will manage the overall Shift Lead team based in Vantage Point House, ensuring compliance and training is ongoing, and also provide administrative support to Operational Service Manager where required.

The post holder will also undertake general business and administrative duties as required and act as a delegated representative for the Operational Service Manager/Shift Lead where necessary to support the delivery of the service.

The post holder will have shared responsibility for non-clinical staff in the day-to-day management including escalation support for Frailty / SPA during out of hours and the OOH operations.

The post holder will be expected to work flexibly in order to ensure the smooth running of the Business Support function, As a member of Urgent Primary Care team, the post holder will support the delivery of key objectives for the Primary Care & Community Services Division, through working closely with the Operational Service Manager and the Shift Lead team

Reporting to the 24/7 Urgent Primary Operational Service Manager, the post holder will manage the overall Shift Lead team based in Vantage Point House, ensuring compliance and training is ongoing, and also provide administrative support to Operational Service Manager where required.

The post holder will also undertake general business and administrative duties as required and act as a delegated representative for the Operational Service Manager/Shift Lead where necessary to support the delivery of the service.

The post holder will have shared responsibility for non-clinical staff in the day-to-day management including escalation support for Frailty / SPA during out of hours and the OOH operations.

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.