Deputy Outpatients Manager (Operational)

You will drive the safe, effective and efficient running of the department across its multiple sites. You will drive improvements within the service, share learning and best practice across the department and respond to patient feedback and complaints. Its a really exciting time to join the team as we are expanding and developing new services and locations to better serve the communities we work within. You will play a key role in ensuring the success of the department. We are advertising two new Deputy Outpatient Manager positions, they will have a lot of similarities, however one has more focus on managing our operational teams and processes, the other looks more at developing our services and support team. So you may like to review both of the job descriptions, you are welcome to apply for both! This position is ideally full-time (37.5 hours per week), but part-time will also be considered (minimum of 30 hours per week required)., You will be the point of contact for all on the day concerns from patients or staff therefore problem solving, relationship building and people management skills will be instrumental to the role. Our clinics operate from Monday to Saturday, and this position will be included in the rotational management coverage on Saturdays.

It is essential that you have excellent attention to detail, can prioritise and organise your own workload, create efficient and effective workflows, exercise initiative and independent judgement whilst maintaining a high level of confidentiality and diplomacy at all times., A can-do attitude is a vital asset at DHC and we are looking for like-minded individuals to work with us who share the same approach and work ethic.

This is an excellent opportunity to join us whilst we are going through a period of growth, this is a new role we are adding to our existing management structure within our professional and friendly team. Dorking Healthcare is an organisation that provides a wide range of quality healthcare services in Surrey and Sussex. We are registered with the CQC receiving a Good status in our most recent inspection, we are an accredited AQP. Our vision is to continually improve local services for patients by offering first-class care and shorter waiting times.

• Competitive salaries
• Membership of the NHS pension scheme
• 27 days annual leave plus bank holidays, increasing with length of service
• Access to an Employee Assistance Programme
• Opportunities for training, development, and career progression
• Some of our sites have free on-site parking (subject to availability)
• We aim to be an employer of choice and conduct annual staff satisfaction surveys
DHC actively encourage and promote diversity, ensure all voices are heard and included and are committed to equal opportunities for all., Depending on experience Up to £42,000 PA DoE - part time pro rata