Deputy Patient Services Manager

The core role is to co-ordinate an efficient patient services team to maintain a clean, safe working environment, providing assurance that national, local standards and accreditation are in place and maintained within East Lancashire Hospitals.
On a day to day basis the Deputy Patient Services Manager will plan, organise and control the busy transformed service, ensuring the teams deliver a successful and efficient service whilst working close with the Patient Services Manager.
Further developing the service in line with the National Cleaning Standards and embedding new processes.
Manage the team's operational support including developing and managing the team's progress and identifying and reporting risk.
Input into the Facilities operational plans to project the Trusts future patient services requirements and the fulfillment of that requirement
Maintain productive relationships with a broad range of internal and external stakeholders including Senior Managers, HR Business Partners, Divisional Accountant, Business Managers across the Trust, and peers within other NHS Trusts and private contractors., You will fulfill the Management duties covering the Operational Management of the Department which will include staff management.
Your duties will include deputizing for the Patient Services Manager with Service delivery on both on and off-site This role will be responsible for managing the department on a day to day basis on all Operation aspect for the service including staff management., This role will be responsible for managing the day to day operations of both assets and staff of the Patient Service, for both the on and off-site teams. This management will also include the full compliance of the service including maintaining equipment
The post holder will need to be flexible with workload depending on the Patient services Teams priorities, will have the ability to time manage their own priorities and those of the department. Attend key meetings as identified through the Estates &Facilities Management Team. To be responsible for the production of key reports to senior managers within Estates & Facilities. This will include the collation and analysis of complex and often contentious data.
The post holder would need to be familiar with Trust systems including local Performance Cards, to extrapolate and analyse complex data into a format that can be relayed back to operational management. For example, drilling down into datix to review trends and data to find route cause or evaluating scorecard data, developing the data we may need to collect and utilizing Viso to review the picture of the data and help develop SOP's and service changes. To aid in the production of documents such as business cases, service level agreements and the integrated business plans, via option appraisal, scenario planning or problem solving.
The successful applicant will have previous management experience, excellent organisational and communication skills and the ability to work with Managers across E&F services.
Dear Potential Applicant,
It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust
+ Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
+ This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
+ Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
+ Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.
Disclosure and Barring Scheme (DBS)
If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.
The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.
In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.
The cost of an Enhanced Disclosure will be £42.90 and for a Standard Disclosure £22.90 which includes a small handling fee.
This cost is not applicable for a Volunteer post

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work., The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.
We aim to employ a workforce that reflects the diverse communities we serve.
We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.
We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

We are a busy team who expect everyone to pull together, and to follow schedules and standard operating procedures (SOP's) and policies when performing duties. Training will be given on all the different roles that you will be required to undertake throughout your working day and the systems that we use.
The Trust have an array of Holistic benefits such as generous annual leave policy which allows 27 days per annum pro rata rising after 5 year to 29 days and rising again after 10 year to 33 days plus 8 days Bank Holiday. We have a staff portal, staff restaurants and annual staff survey and mediation service.
The Trust also has an array of other well being benefits including financial benefits to staff some of which are purchases through Vivup scheme, NHS pension scheme, multiple NHS discounts and offers. There is also an array of mental and physical well being benefits such as the cycle to work scheme, Fast Physio and Worksmark. The Trust also has its own gym on two of the sites and discounts at some of the towns gym's in the area, along with staff vaccines, Occupational Health Services and an array of Health and wellbeing contracts for staff to access and mindfulness and meditation sessions.