Deputy Practice Manager -Langley Medical Centre

Langely Medical Centre is a friendly, supportive and thriving practice looking for a Deputy Practice Manager to support the Practice Manager in the day to day running of the surgery. The practice serves 8500+ patients from Surbiton Health Centre, a modern purpose built premises, and is a five minute walk from Surbiton train station., The following are the core responsibilities of the Deputy Practice Manager. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The Deputy Practice Manager is responsible for:

• Providing leadership and guidance to all staff, and take direct day to day leadership of the administrative and reception team, ensuring that they adhere to policy and procedure at all time
• Overseeing the administrative elements of QOF, national and local contracts, liaising with GPs, nursing staff and administrators including PCN staff to reach targets
• Developing and running searches and audits on the clinical system for the purposes of improving clinical care, capturing clinical and performance data to support the PM with finance reporting.
• Implementing systems to ensure compliance with CQC regulations and standards
• Reviewing and regularly updating job descriptions and person specifications ensuring all staff are legally and gainfully employed
• Assist with recruitment including pre-employment checks and DBS
• Evaluating, organising and overseeing the staff induction programme
• Supporting the practice manager Implementing and embedding an effective staff appraisal process which will include staff development plans for all staff (clinical and administrative) whilst maintaining a robust training record
  
  The right candidate will need to demonstrate previous experience and key skills in a supervisory or management role at a NHS GP Practice. Experience using GP software such as EMIS Web, SystemOne or Vision essential, understanding QOF and National/Local Enhanced Services and people management experience required.
Excellent interpersonal skills and the ability to work flexibly when required are essential.

Langley are a friendly, supportive and thriving practice seeking a medical administrator with Primary care experience to cover sick leave. The practice serves 8500+ patients from Surbiton Health Centre, a modern purpose built premises, and is a five minute walk from Surbiton train station