Deputy Service Manager

DEPUTY SERVICE MANAGER, THE CLUSTER TEAM (RSAP/NSAP), NOTTINGHAM, PERMANENT, FRWK16 £34,315 - £36,094 FTE, 37HPW
Framework is looking to appoint a suitably qualified and skilled person to take on the role of Deputy Service Manager for The Cluster Team.
The Cluster Team is a dispersed service providing support and visiting multiple occupant accommodation across Nottingham City.
The client group has complex needs which may cause barriers to their move on. Our service support individuals to develop the skills needed to move into and sustain independent accommodation.
As a Deputy Service Manager, you will be required to:

• Act as a role model, demonstrating high standards of support and providing leadership to the staff team


• Create, maintain and develop a safe, supportive, and contractually compliant service


• Manage a staff team day-to-day, including casework support, and supervision and appraisals with Team Leaders


• Manage aspects of the service, including risk management and strategic engagement


• Have knowledge of working with people experiencing multiple, complex needs, and a solid understanding of homelessness and the impact this has on wellbeing


• Work alongside the Service Manager to maintain the quality-of-service delivery and its continued development.

You will be required to support the Team Leaders, helping them to improve planning standards and the quality of support that we provide. You will work to improve service user participation. As a great Deputy Service Manager with lots of energy, you'll need strong communication skills, a flexible approach, and positive, solution-focused attitude to achieve targets in a challenging environment. This role also requires empathy and patience. The ideal candidate will be enthusiastic, motivated and committed to supporting others to fulfil their potential.
For more information, please contact Brian Mutton at or via email at brian.mutton@frameworkha.org.
Why Join Us?

• Working for Framework is a great way into social care. We invest in you and encourage career progression - providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more.


• Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff.


• Employee assistance programme, salary sacrifice schemes.


• Stakeholder pension, enhanced maternity and paternity leave and paid sick leave.


• 32 days holiday including Bank Holidays - increasing with service.


• Paid DBS and Update Service.


• Loyalty awards and non-contributory life insurance.


• Equality & Diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottingham's few Disability Confident Leaders, we warmly encourage job applications from people with disabilities.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
98% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
NO AGENCIES PLEASE.
As an organisation we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. Any non-UK citizen who wishes to apply for a role within Framework would need to be able to provide valid RTW in the UK without the need for support from us.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.