Deputy Supported Housing Manager

37.5 hours per week / Permanent / Working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of 'on-call rota' Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people? If so, we have an exciting opportunity for a Deputy Supported Housing Manager at Horsham Y Centre supporting 50 young people aged 16-25 to alleviate the risk of or impact of homelessness. The service is staffed 24 hours a day with a support team, night team and management based onsite. Situated in the middle of Horsham, the service has strong links with and contributes to the local community. It aims to support residents into independent accommodation through life skills support. In delivering the role, you will report to the Supported Housing Manager and be responsible for: Service Provision: Supporting the Supported Housing Manager with the daily operations of the services so that they meet the requirements of the service specification including compliance with the Regulator of Social Housing (RSH) and Ofsted regulations. Oversee the residents' referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services team to complete estate inspections and health & safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations. With the Supported Housing Manager ensure effective income collection for all beds, working closely with the Rents team to create a rent payment culture. Leadership and People Management: Directly line manage team members, ensuring their service delivery, working culture and personal development mirror best practice. Ensuring the team is adequately trained and empowered to work effectively and creatively with our young people to enable them to achieve their aspirations and ambitions, whilst ensuring they are supported within safe and consistent boundaries. General: Be a member of the 'on call' rota to provide out of hours management support to projects in the wider locality. Reflect Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.

You will already have experience working in supported housing, or similar services for young people and/or adults at risk, as well as managing and/or supervising a team. You will have working knowledge of Regulator of Social Housing (RSH) and Ofsted, along with working knowledge of Trauma Informed Care and Psychologically Informed Environments. You will have good communication and facilitation skills and the ability to successfully manage challenging situations whilst remaining calm and solution focused. In addition, you will have experience of overseeing safeguarding procedures for young people or adults at risk in residential settings, and knowledge of how to maintain professional boundaries.

We help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Each year, we support thousands of children and young people up to the age of 25 across Sussex and Surrey. We offer support in three service areas:

• Housing provision and sustaining accommodation
• Specialist information, advice and support
• Emotional wellbeing and mental health
We are a member of the YMCA Federation of England & Wales and are guided by their vision of 'transforming communities, so all young people can belong, contribute & thrive'. This vision reflects the original Christian foundation of the YMCA movement, but with a clear emphasis on being an inclusive organisation. Our values - we welcome all, we inspire, we support, and we speak out - guide us in all our actions. Why work for us? Our Benefits Health and Wellbeing
• Health Cash Plan with Health shield
Claim money back for dental, optical, physio costs, alongside access to mental health support, remote GP appointments and counsellors. Employee Assistance Programme with Health Assured Range of confidential support services available to you and your immediate family: - Telephone helplines available 24/7 - Formal counselling, either in person or telephone sessions - Online video counselling and online CBT Occupational Health We work with Apollo Direct who offer occupational health assessments to support staff with their health/wellbeing., In the event of your death, your nominated individual(s) will receive a one-off payment equivalent to x2 of your annual salary. Flexible Working patterns (role and service needs dependant) - Flexible working hours - Opportunities to work from home Maternity leave (Enhanced package - dependant Annual leave Incremental annual leave 27 days a year + bank holidays (pro-rated for part-time) After 5 years' service, increases by 2 days (pro-rated for part-time) Pension - A contributory pension scheme with Legal & General. Employees contribute a minimum of 4% of salary (you can opt out) and YMCA DownsLink Group will contribute 3% + 1% tax relief from the government. - Pension and financial advice appointments with Engage Wealth Management. Plus - Free Disclosure and Barring Service (DBS) check: You will need a DBS check to clear you to work with children and young people. We will help you with the application and cover the cost, including the Update Service subscription fee. - Long service awards - Cycle to Work Scheme - Blue Light Card - Company sick pay scheme