Despatch Coordinator - Fixed Term

As a Despatch Coordinator, you will be responsible for ensuring the timely and accurate despatch of all customer orders and deliveries. This role will involve coordinating with external pallet networks, identifying and resolving any issues, and maintaining high levels of customer service.,

• Owns the despatch process to ensure all deliveries are completed accurately and on time.
• Manages communication with external pallet networks to organise and oversee outbound deliveries.
• Oversees and books outbound deliveries, ensuring operations align with scheduled vehicle departure times.
• Reports and tracks outbound deliveries accurately.
• Supports warehouse outbound operations and wider business functions when required.
• Ensures a high level of service is consistently provided to both customers and internal teams.
• Works in accordance with Company Health and Safety policies, ensuring all staff comply with regulations.
  
  Punctual with excellent time management skills
• Experience with Warehouse Management Systems (WMS) is preferable
• Proficient in Microsoft Office
• Pro-active, friendly, and helpful with ability to work independently and as part of a busy team.
• Excellent communication skills with colleagues and customers
• Highly organized and able to manage multiple tasks simultaneously
• High attention to detail, ensuring accuracy in all tasks.
  
  25 days holiday excluding public holidays increasing after 2 years' service
• Option to buy holidays
• Personal bonus of up to 5% of salary, based on performance against key objectives
• Company bonus of up to 15% of salary
• Company pension scheme matching up to 5% of contributions
• 18 weeks enhanced maternity leave and 4 weeks paternity leave.
• Cycle to work scheme & Season ticket loan
• Employee Assistance Programme
• Travel insurance
• Employee wine discount
• Retail, wellbeing, technology, and travel discount
Liberty Wines is an award-winning company and accredited by Investors in People which offers excellent opportunities for training and development alongside a great working environment (and an even better coffee machine). We encourage all our employees to further their wine knowledge through our in-house Liberty Wines Academy and WSET (Wine & Spirit Education Trust) courses alongside building skills and experience over the course of their professional development.