Detention Custody Support Officer

Working as a Detention Custody Support Officer within our team will provide you with the opportunity to maintain high standards of security and safety whilst promoting the welfare and decency of residents within our care.

This is a fast-paced environment where no two days are the same. As you gain experience within this challenging role, we will support you throughout your time to grow and develop.

You will be responsible for supporting the Detention Custody Officer's in our Short-Term Holding Facility at Manston

Ability to achieve a work / life balance.

Must have resided in the UK for the past 5 years and be a UK Citizen, Citizen of the Commonwealth or EEC Citizen.

Must hold a valid passport and have no restrictions on stay in the UK., Being a Detention Custody Support Officer demands a high degree of empathy, people skills, patience, resilience, and professionalism to handle an ever-changing day.

Those in our care come from a variety of backgrounds and you will need good communication skills to support colleagues, work together and deliver an exceptional service to our residents and the Home Office.

You will be responsible for keeping the site secure at all times and providing a safe and monitored environment for colleagues and residents.

Salary : £26, with excellent benefits

Working Hours : Shift pattern 4 on 4 off, 42 hours p / w, covering both days and nights, weekends, and bank holidays.

Paid Breaks

The site is operational 24 / 7 / and your rolling roster covering 52 weeks will help you plan your work / life balance.

Pension and Life Insurance

22 days holiday

No Driving Licence required.

This role is a great way to start your career in Care and Custody, the skills you learn will set you up for a job with clear career progression.

Continued personal development with full support given to enhance your career., Once you have passed our selection and vetting process, you'll begin your Care and Custody career by undertaking our one-week initial training course.

Assessment Dates : Face to face assessments will be run in August

For a full Job Specification please see attached Job Description

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.

We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee.

Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year.

You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform.

And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us.

We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.