Diabetes support worker

Do you want to be part of an award winning and dynamic social enterprise that:
+ is renowned for providing high quality care and is ranked 'Good' by the CQC;
+ is a for-better-profit organisation, reinvesting any surplus back into our health and care services and our local community;
+ is friendly, ambitious, welcomes innovation and rewards excellence;
+ offers superior benefits; everything you get in the NHS and more;
+ and whose achievements reflect the passion, dedication and commitment demonstrated by our staff across all services?
Our vision is to be a successful, vibrant, community interest company that benefits the communities we serve. So if you want be a part of this, we would love to hear from you., We are looking for a diabetes support worker to work as part of the community diabetes specialist team, supporting community nursing teams and working alongside other healthcare professionals to improve diabetes care.
- The community diabetes team work to support and improve outcomes for those living with all types of diabetes.
- We see patients in their homes, care homes and in clinical settings, as well as a via telephone calls.
- The community diabetes team also provide structured education to patients, as well as healthcare professionals delivering care to those with diabetes.
- The community diabetes team liaises closely with the local hospitals, GPs, care homes and other health care professionals via post, email and telephone., To work with the multidisciplinary teams (specialist diabetes team and community nursing teams) to provide a standard of care to patients with diabetes.
Undertaking annual diabetes reviews within people's homes, which will involve simple nursing procedures under the direction of the community diabetes specialist team:
+ Blood glucose testing
+ Phlebotomy (HbA1c, kidney function, cholesterol levels)
+ Baseline observations (blood pressure, heart rate, temperature, oxygen saturations, height, weight)
+ FreeStyle Libre education, application, and data collection
+ Insulin administration
+ Diabetes foot assessment
+ Insulin education and delegation
In accordance with delegated tasks; organise own workload, contact patients via telephone to arrange appointments - ensuring family members are available where necessary, contact care-home/care-agencies to schedule annual training dates.
Maintain accurate, legible and up-to-date records on all patients in accordance with Diabetes and Community Nursing services, as well as organisation policies and procedures.
Work with Community Nursing and Neighbourhood Nursing teams to support those patients with diabetes who may not be under the specialist diabetes service but need support with reviews and insulin administration.
To work alongside patients and their families to promote independence following hospital discharge, or a new request from the GP to commence insulin.

· Are you currently working within health or social care and want a new challenge to develop your experience and be part of transforming local care for Medway?
· Do you have a desire to work alongside the diabetes team in the community to improve diabetes care?
· Are you dynamic, proactive and thrive to make a difference?
· Do you hold a full driving licence?, + NVQ Level 3 or equivalent experience
+ Care Certificate.
+ Experience working with a Healthcare setting.
+ Demonstration of personal and professional development

+ Evidence of ongoing professional Development
+ Willingness to undertake ongoing professional development
+ Experience of diabetes care or education
+ Insulin administration or a desire to complete this competency

Communication skills
+ Provide and receive routine information requiring tact or persuasive skills.
+ Provide advice, instruction or training to groups, e.g patients/ colleagues / students/ families.
+ Can communicate information regarding the patient's medical condition and individualised treatment programmes in an easy to understand, reassuring way, enabling and motivating where necessary, this includes the patient, family and carers.
+ Ensure clear, concise, accurate and legible records and all communication is maintained in relation to care delivered adhering to local and national guidance.
+ Working collaboratively with other team members, colleagues, and services

Skills and Abilities
+ Exercise personal responsibility and work independently within defined parameters of practice.
+ Ensure that only those activities for which competence has been achieved are undertaken without supervision and that recognition is given to the impact and consequences of practising outside capability.
+ Evidence of excellent organisational skills
+ Good verbal and written skills
+ Self motivating and able to work unsupervised

+ Advanced Problem-solving skills (IT skills)
+ Experience of audit
+ Experience of delivering training and education to groups

Planning and organisational skills
+ Plan and manage competing demands of job role.
+ Work in an effective and organised manner demonstrating excellent time management and organisational skills to effectively deliver person-centred care for an allocated group of individuals.
+ Deliver effective care following treatment plans determined by the Registered Nurse or registered care professional and provide feedback on progress against the plans

MCH is an equal opportunity employer that is committed to a compassionate and inclusive workplace and values diversity of all people. We prohibit unlawful discrimination and harassment of any kind and wish to provide our employees with a work environment free of discrimination and harassment. At the heart of our values, we seek to treat people fairly and with dignity and respect and provide a workplace where people feel they belong.

· This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you'll even have the opportunity to become an MCH shareholder.
· We encourage staff to get involved in exploring new ways of working and service development.
· We'll provide well established, in-service training, one to one supervision, and appraisals with regular support.
· You'll be able to develop your skills in a friendly and supportive team.
Would you like to work flexibly? In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
The small print
· Informal visits can be arranged on request.
· We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.
· MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients., We aspire to have a diverse and inclusive workforce and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join MCH. We are positive about disability and we guarantee interviews to applicants with a disability who meet the minimum criteria as specified in the job description. We are committed to offering support and making reasonable adjustments to allow full participation in the interview and selection process and through their employee journey.
We are committed to the safeguarding and welfare of children and vulnerable adults.