Diagnostic Mechanic

We are looking for a Diagnostic Mechanic to work within the Global Diagnostic Procedures department of Ford Customer Service Division, located at Dunton, Essex. The successful candidate would work as a member of the Diagnostic Validation team responsible for testing diagnostic software as used by Ford Authorised Repairers and Independent Operators. This position is on a permanent day shift, Monday to Friday basis.

• Using Etis IDS, PTS (Professional Technician System), SBDO (Symptom Based Diagnostics Online), and GFDRS (Global Ford Diagnostic & Repair System) diagnostic software and hardware to conduct in-vehicle diagnostic validation.
• Access and update Application Lifecycle Management (ALM) for test requests and reports.
• Bench test validation using test rig set-up.
• Repair and/ or replacement of component parts to engineering instructions.
• Diagnostic investigation and rectification of vehicle faults and failures.
• General day-to-day workshop duties to ensure effective operation.
• Provide verbal, written and electronic feedback on issues identified.
• Keep up to date with new software and development procedures as well as new vehicle launches.
  
  Must have experience with vehicle electronics/ electrical systems to support vehicle diagnostic validation.
• Ideally have experience using Etis IDS, PTS (Professional Technician System), SBDO (Symptom Based Diagnostics Online) and GFDRS (Global Ford Diagnostic & Repair System).
• Be prepared to learn new skills including the use of virtual vehicle environments.
• Hold a recognised apprenticeship in Automotive Studies.
• Hold an NVQ level 3 qualification in Automotive or related studies.
• Have significant vehicle diagnostic experience working in an Automotive or similar commercial environment.
• Have strong IT skills and be prepared to spend a significant amount of their day working on a diagnostic laptop.
• Be familiar with Microsoft Office applications such as Outlook, Word and Excel.
• Be able to work well in a team.
• Be familiar with and work to all Health and Safety at work standards.
• Hold a full UK driving license.
• Be prepared to be flexible and use initiative and work without close supervision.