Dietetics Senior Clerical Assistant

We are looking for an experienced band 3 clerical assistant who is familiar with managing out-patient booking systems and NHS patient systems. The post holder will work as part of a small dedicated team to provide clerical support to the dietetic team across North and South Warwickshire. The post will be based atWarwick Hospital, Warwick

Key tasks include being the first point of contact for patient queries, booking out-patient appointments (face to face, telephone, video and groups), amending appointments, entering referrals, modifying clinics and resolving tasks on EMIS. Furthermore, you will be responsible for photocopying, minute taking and booking rooms.

We support flexible, and agile working and are able to offer 2 work from home days following the successful completion of the probation process., To provide comprehensive, confidential administrative support to the Warwickshire Dietetic team based at George Eliot, Warwick & Leamington Hospitals.

To actively be involved in the out-patient booking service.

To ensure clinical correspondence with other HCP's is undertaken in a timely manner and available in patients records.

To provide training and support for other administrative staff in the department and contribute to the induction of Dietetic staff.

Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.