Digital and Administration Support - Proactive Care Team

Taunton Deane West Primary Care Network (PCN) is seeking an experienced Digital Coordinator and Administrator to support the delivery of a developing Proactive Care Service. This part-time role (24 hours per week, 12-month fixed-term contract) involves managing IT administration, overseeing service operations, and fostering positive relationships with stakeholders, surgeries, patients, and other services. The successful candidate will ensure all tasks are completed in accordance with established procedures, protocols, and timelines.,

• Deliver and manage the developing Proactive Care Service, utilising digital transformation to improve patient care, outcomes, service experience, and cost-efficiency.
• Enable patients to manage their health and wellness through technology, including communication tools for managing illness, health risks, and medication.
• Develop and maintain relationships with stakeholders, including internal teams, neighboring practices, patients, and external services.
• Evaluate and promote the service both internally and externally to ensure continuous improvement and adoption.
• Manage TDW PCN IT Coordination, including extensive EMIS searches and training for new PCN and Practice employees.
• Work with digital tools e.g., AccuRx, online access, video consulting to support the transformation of primary care services.
• Contribute to a population health management approach, leveraging data to improve healthcare delivery.
• Collaborate with stakeholders to share best practices and drive service development across networks.
  
  Taunton Deane West Primary Care Network is located in Somerset and is formed by three GP Practices, Luson Surgery, Wellington Medical Centre and Lister House.
Within the PCN, the three practices work closely together to improve the quality of care that we provide in alignment with the need of our patient population.