Go to job search

Digital Adoption Analyst

KPMG International Cooperative, City of Westminster

Digital Adoption Analyst

Salary Not Specified

KPMG International Cooperative, City of Westminster

  • Full time
  • Permanent
  • Remote working

Posted today, 21 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 57b5ad0cbd5d4e96aa49a5abc7645340

Full Job Description

  • Support and lead on some of the day-to-day Adoption activities by working closely with the Change & Adoption team and our Digital Workplace team. Sharing tips to ensure that the Digital Ninja community is engaged, upskilled, and up-to-date on the latest technology enhancements & tooling updates.
  • Support community-building activities and engage with select colleagues from across the business in a peer-level forum to drive adoption within business areas.
  • Create and contribute to a regular drumbeat of engaging comms and activities that feel different, ensuring enthusiasm and positive uptake as well as propelling campaigns.
  • Test technology changes and identify benefits these bring for colleagues across the business, shaping easy-to-adopt tips, guidance, and insights through relevant channels.
  • Review, analyse and track adoption and engagement metrics to enable the team to understand end-user adoption, then identify, recommend, and design targeted interventions and activities.
  • Identify and project technology benefits into the business to encourage changes to ways of working whilst maintaining knowledge of market trends, products, and services such as ongoing enhancements., This position will be based from London on a hybrid basis.
    • With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.

  • Ability to think strategically as well as communicate updates and identify and escalate any blockers in delivery on workstreams in a confident and professional manner.
  • Takes time to learn about other people and their experiences, demonstrates curiosity and open-mindedness to new ideas, approaches, and perspectives
  • Good understanding of the benefits of new technologies including Digital Workplace tools, such as Teams / OneDrive etc and how they enable collaboration, among other benefits, providing user-friendly, 'how-to' advice on tools and apps
  • Organised and detail orientated who can manage competing priorities, tasks, and deliver on deadlines
  • Ambitious, collaborative individual with a passion for problem-solving and impactful change
  • A strong communicator: written and verbal communication are clear and precise, and is s able to adjust communication style based on target audience and messaging, whilst being an innovative, creative thinker with the ability to visually communicate - whether in PowerPoint graphics, short videos, GIFs, screen recording, data visualisation
  • Adaptive and eager to learn, up to date and passionate about new technology enhancements and willing to share knowledge with others.
    • Skills we'd love to see/Amazing Extras:
  • Experience with GenAI technologies
    • To discuss this or wider Technology roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.

    The KPMG Digital Adoption & Change function is a cornerstone of our business. We do work that matters to our local business and communities - supporting technical innovation and adoption of cutting-edge solutions across the UK. The Adoption team is part of KPMG's technology function and aims to deliver on the Digital Transformation ambitions for our business; delivering end-user technology, tools and experiences which provide KPMG colleagues with the ability to connect, communicate and collaborate in the physical, virtual and hybrid world. This team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why Join KPMG Digital Adoption & Change Team The firm is undertaking significant transformation to support its Trust & Growth strategy. The strategy articulates how we will become the most trusted professional services firm and achieve our growth ambitions - globally and in the UK. To support this ambition, high quality technology is essential - from collaborative, digital tools to hybrid tech, we all rely on technology to do our jobs and bring creativity and insight to our clients' most critical challenges. The Adoption team is part of KPMG's technology function and aims to deliver on the Digital Transformation ambitions for our business; delivering end-user technology, tools and experiences which provide KPMG colleagues with the ability to connect, communicate and collaborate in the physical, virtual and hybrid world. With continuous enhancements coming from Microsoft and the business, diverse projects, and an exciting pipeline of opportunities to share with the business, we are recruiting an Adoption analyst for our team., Technology is at the heart of what we do and part of the very DNA of our business. That's why we've invested in a single powerful team of connected technologists. 1,500 specialists, creating a step change in the way we work. Broader, deeper expertise, which is delivered to our clients faster than ever. Our connected solutions stretch across a range of specialisms too. From technology transformation, cyber and risk management through to security operations, data and analytics, automation, powered apps and Cloud. This is an opportunity to join a team that combines the entrepreneurial spirit and imagination of a start-up with the resources only a global network can provide. We're committed to simplified structures and are investing in workplace tools that enable us to collaborate and innovate whether you're working at home, in our office or at client sites.

Relevant jobs