Digital Advisor

Wiltshire College & University Centre is looking for a Digital Advisor to join our innovative Learning Resources team. This role is crucial in helping the college achieve its digital-first strategy by supporting staff and students with IT systems, digital resources, and Microsoft Office 365 applications.

Digital Advisor - Key Responsibilities:

• Frontline Support: Provide daily support to staff and students in the Learning Resource Centres, assisting with general IT use, Office 365 applications, and resolving basic technical issues.



• Promote Digital by Default: Support staff with digital resources, encourage online production, and manage reprographics requests where necessary.



• Staff Digital Training: Deliver training to help staff develop digital skills and confidence, ensuring they can fully utilise digital tools.



• Reporting and Collaboration: Liaise with Learning Resource Coordinators and report updates to the ICT and Learning Resources Team.
  
  Level 2 (GCSE A-C) qualification or equivalent in English and Maths.


• IT Qualification at minimum level 2 or be willing to work towards.


• Proficient in Microsoft Office 365 applications.


• A team player with great communication skills.


• Keen to develop or further your career in digital support and IT.


If you're excited about driving digital innovation and supporting others in a technology-forward environment, apply today to join our forward-thinking team.


• Competitive salary.


• 30 days' annual leave for Professional Services Staff (plus bank holidays and additional closure days over the Christmas period).


• You will be automatically enrolled into the Local Government Pension Scheme.


• You will have access to our employee assistance programme (EAP) and enjoy other benefits such as discounts with a wide variety of retailers and free car parking onsite.