Digital Analyst

As part of the Digital Analytics team, you'll be responsible for delivering a wide range of data and insight to the Digital team. You'll be working closely with a variety of stakeholders, helping to drive Vodafone's digital strategy. You'll be working with multiple data sources, including Adobe Analytics & Content Square. You'll be using these tools to deliver analysis of Vodafone's website and app, using data to improve customer experience, understand trading performance, and present key findings. You will also support of any tagging or data collection needed with new journeys, working closely with our Implementation and Development teams. As well as the above, you'll get exposure to more customer focused projects, A/B testing and personalisation.

• A clear communicator with strong verbal and written skills to work with a wide variety of stakeholders.
• Able to prioritize workflow and handle multiple, competing and changing priorities.
• Able to trouble shoot any tagging or data collection issues both by debugging the website and within Adobe Analytics itself.
• Understands the technical aspects of how digital data is collected and can guide the software/web development teams through a tracking and tagging scheme.
• Experience in TNPS and Medallia.
• Experience in A/B testing analysis.
• Experience and knowledge of SQL.
• Strong problem solving skills and an analytical mind.
• Experienced in inspiring and influencing direct and indirect leadership.
  
  At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference., At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are. Who We Are We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve. Join our Digital teams where we harness the power of digital and embody the spirit of innovation to deliver the best solutions for our customers., We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies. Together we can Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance. #LI-Hybrid Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.