Digital Application Support

A rare opportunity has arisen for a Digital Application Support to join our award winning Digital team and support the successful implementation of a range of strategic digital projects across all relevant Business Units/Directorates in Hertfordshire Community NHS Trust (HCT).,

• Be responsible for ensuring end-users understand how to use the applications/systems and resolve any issues as part of the handover to business as usual on project closure
• Have advanced knowledge in all software supported by this team by enhancing knowledge of the systems from a technical aspect but also the way it is utilised by our organisation
• Provide specialist training to new users in the relevant applications/ systems to ensure operational processes run smoothly and enable users to conduct their work.
• Work alongside the Project Managers/CHIS/CSAIS team to maintain apps, software and other organisational systems implemented by the CHIS and CSAIS team.
• Implement departmental policies within own working area and propose changes to working practices as a result of new guidelines or legislation.
• Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally. Expected to be the key specialist in software that the team supports
  
  We are looking for an individual who is passionate, motivated, reliable and has excellent innovation & organisation skills, with previous experience in a similar role.
  
  A big thank you for considering joining us at Hertfordshire Community NHS Trust.
You'll find it a great place to work with many benefits offered to you as a member of our staff. We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities. Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision.