Digital Business Support Officer

To provide high quality, professional support and secretarial services to the Chief Digital Information Officer and Digital Management Team across the full range of their responsibilities, acting as the main channel for communication between colleagues within the Trust, senior colleagues in external organisations; including but not limited to other NHS organisations, Government Bodies (local and national) and other key external partners such as Local Authorities. The team has responsibility for overseeing and managing the systems and processes which will ensure successful delivery of the Trust strategic objectives. This will be achieved through applying programme management methodologies and risk management approaches to ensure that the Executive Directors, and ultimately the Trust Board, are assured of the progress of the agreed work programmes and that all risks and issues are managed appropriately. The role requires excellent organisational and project support skills, an ability to communicate routine, sensitive, confidential and complex information to staff and managers at all levels within and outside the Trust and an ability to be proactive and take accountability and ownership of the Programme management systems and processes which will govern the transformation delivery programmes.,

• Proactively manage the CDIO's workload to ensure that all urgent and sensitive issues are dealt with in a timely manner
• Proactively handle queries and information requests in an efficient manner on behalf of the CDIO
• Excellent Powerpoint and Excel skills
• Act as the filter and main point of contact for internal and external contacts, representing the CDIO in an appropriate manner at all times.
• Handle and communicate complex and sensitive information with the utmost discretion and confidentiality, both internally and externally.
• Deal with incoming correspondence through mail, email, telephone calls and any other method of communication. Ensure responses are prepared and submitted in a timely manner
• Open and prioritise emails on a daily basis; formulate draft responses and make further enquiries as necessary. Exercise appropriate delegated authority to act and action responses.
• Co-ordinate, manage and maintain up to date electronic, which will involve arranging internal and external meetings, conferences, seminars, attendance at training courses. Make arrangements for any subsequent travel, room bookings, accommodation and catering.
• Prepare draft agendas, collate information, distribute paperwork, track actions and take minutes as required. Transcribe minutes in a timely manner.
Working for our organisation We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop. Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work., All of our new starters, who are appointed to a post which requires a Disclosure Barring Certificate check (DBS), will be recharged for the full cost of the check (DBS checks for volunteers are free of charge). An enhanced DBS check costs £38 and a standard check costs £18 (plus an administration charge of £3.50). If you are a substantive member of staff, the full amount will be taken from your first month's salary. If you are a member of staff on our bank, you will need to repay the full amount from your first salary. We encourage you to register with the DBS update service at an annual cost of £13 (this is mandatory for bank staff). Other important information + We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring. + Priority will be given to applications from existing NHS employees who have an at risk status + This post is on our terms and conditions (T&Cs). If you are an existing employee currently on transferred terms and conditions (i.e. you transferred from another employer and retained their T&Cs) and you are voluntarily applying for this post; if you are successful, you will be employed on our T&Cs + You will be informed about the progress of your application following shortlisting. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview + We will notify you by email if you have been shortlisted or not. Computer access is available at your local job centre or library. Please make sure you check your spam filter/junk folder. If any mail goes to your junk folder please mark it as safe + If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post + If you require reasonable adjustments to our recruitment process please phone us on at the earliest opportunity. We will support you to complete your application + We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received + Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges. + We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our recruiting managers directly.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work. Our ambition is to maximise people's potential and we aim to promote an inclusive environment and improve the diversity of our workforce so our people truly represent the communities we serve.

If you come and work for us we will offer a range of benefits and opportunities, including: 1. Generous annual leave entitlement for Agenda for Change and Medical and Dental staff. 2. Flexible working opportunities to support your work/life balance 3. Access to Continued Professional Development 4. Involvement in improvement and research activities 5. Health and Wellbeing activities and access to an excellent staff wellbeing service 6. Access to staff discounts across retail, leisure and travel If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople https://www.penninecare.nhs.uk/values