Digital Central Trading Manager - Tu (12m FTC)

As Digital Central Trading Manager - Tu, you'll be responsible for ensuring the Digital Trade Plan and Events deliver for our customer and commercial ambitions. You will be accountable for understanding overall Tu performance and providing updates to senior stakeholders. You'll also be responsible for overseeing Tu@Argos, where you will work in partnership with the category leads to identify and implement opportunities to improve clothing performance on the Argos channel. What outcomes I need to deliver:

• Responsible for defining the weekly Tu Digital Trade Plan (defining homepage and event priority missions) - ensuring we have clear line of sight of key activities across quarterly planning cycles with commercial/marketing, and optimising the these pages ongoing based on performance data. You'll work closely with the Brand Planning & Proposition team to ensure the Digital plan delivers for our business ambitions alongside any digital specific "moments".
• Work collaboratively with Marketing across the group to ensure Customer Plans reflect our digital ambitions and the digital channel is at the forefront of their thinking (and vice-versa)
• You'll oversee the digital orchestration of pan-category events (e.g. Easter, Christmas, Halloween) including planning, execution design and in-event trading & optimisation cross-site
• You'll lead on PIRs post events to ensure we take insight driven learnings to inform future event strategy
• Ensure our high-traffic page (e.g. Homepage) content and strategy delivers ever improving customer engagement and commercial return, and drives our KPI & experience ambitions. You'll continuously improve the performance of these pages by shaping a plan of optimisation and experimentation.
• Be on the pulse with our Digital trading performance; past, present and future to ensure we know what factors are influencing our metrics, and will create updates for your leadership group to inform stakeholders on business performance.
• You'll have oversight of clothing on the Argos channel, identifying opportunities to increase clothing penetration on Argos, working closely with both Tu and Argos category leads to identify and action recommendations (category leads will continue to merchandise their specific category pages on Argos), What decisions I can make including budget:
• Own the Tu Digital Customer and Trade Plan - allocating resource as required
• Own our homepage strategy and any optimisation calls
• Strategy and Recommendations on our Argos channel
Directly or indirectly manages:
• 1x Digital Central Trading Lead (C4)
• Plus additional Mumbai based team support
Support we will provide
• Coaching and support from Head of eCommerce (Clothing)
• Technology and access to all necessary tools for you and your team along with flexible working arrangements in order to be most effective.
• Sainsbury's Learning & Development resources along with line management support.
• Opportunity to participate in relevant industry events in order to remain current and up-to-date with industry dynamics and developments., We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. As the link between sellers and buyers, retail and head office, our retail operations team is the cog that keeps things running. With teams focused on store facing, labour, transformation, online, delivery and contact centre work, we touch almost every part of the business. It's an incredibly fast-paced environment where you need to pivot not just daily, but often hourly. So while we plan all we can, it's vital that we all think outside our job descriptions and look to optimise and improve how we do everything. There's also a real team ethos. After all, it's people like you who are going to truly transform this part of the business.
  
  Previous experience working in Digital Trading / Commerce teams, in a large retail business, with a sound understanding of digital performance influencers and levers to pull
• Experience managing homepage and high-traffic page strategies is highly desirable
• Highly competent in web-analytics (experience with Adobe desirable) to ensure the best plans are built and optimisations made
• Insight and analytically minded - able to present and interpret performance data in clear, engaging and action focused ways
• Coach and develop your direct report - ensuring they can make clear decisions and recommendations through an authentic leadership style
• Influence others to adjust their priorities where there may be conflicting concerns
• You'll be able to anticipate and resolve complex problems, removing the blockers for your team by working effectively across divisions. Experience working with multiple business functions (e.g. Marketing, Commercial) in-order to influence and drive for the best possible Digital outcomes
• You proactively look externally for ideas and inspiration. Internally, you purposefully seek diverse views, creating the space and the conditions for you to hear from others
• A strong communicator that can not only understand complex problems and challenges but communicate them in a clear and articulate way to less technical audiences.
• Using data and insights, you make connections between business strategy, colleague action and customer outcomes to deliver a great customer experience, We are committed to being a truly inclusive retailer so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them
  
  Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.
Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).