Digital Data and Control Lead

If you're passionate about ensuring data integrity, driving compliance, and leading the technical aspects of large-scale projects, join us and play a critical role in transforming how we manage data. We usually respond within a week At Affinity Water, we're on a mission to transform the way water companies connect with customers and communities, use less water and protect the environment for future generations. As the UK's largest water-only supplier, we provide sustainable, high-quality water to 3.85 million customers across the Southeast of England. In our Customer Experience space, we're investing in a Digital Transformation Programme to enhance the way we engage with our customers, as part of this programme and we're seeking a Digital Data and Control Lead to oversee and ensure data integrity, manage data migration, and lead integration and analysis activities as we implement a Master Customer Data System. This pivotal role involves re-platforming a website and migrating multiple data feeds from legacy systems into a new platform. As the Digital Data and Control Lead, you will focus on designing and implementing system-driven control protocols that maintain data integrity, security, and compliance. You'll work closely with subject matter experts from our Customer Team to map controls and manage the entire data lifecycle, including migration and system integration., Data Migration and Integration

• Design and execute customer data migration processes from legacy systems to the new Master Customer Data System
• Develop, monitor, and optimise processes for seamless data integration between the new system and other internal systems
• Ensure data migration meets high-quality standards through data cleansing, transformation, and validation
• Collaborate with system architects and developers to define data migration requirements and ensure the integrity of customer data
• Ensure end-point data fields support the digitisation of customer journeys via integrated real-time processing
Control Framework and Data Integrity
• Build system-driven control protocols to maintain data integrity and ensure compliance with organisational frameworks
• Map and document secure, validated, and auditable data flows across systems.
• Design and implement automated control processes to minimise manual intervention and reduce risks
• Embed compliance controls to meet regulatory obligations and deliver robust reporting mechanisms
Data Modelling and Analysis
• Develop and maintain data that align with business needs and optimise system performance, reliability, and scalability
• Analyse large datasets to validate data quality, resolve inconsistencies, and provide actionable insights.
Risk Mitigation and Compliance
• Ensure all activities adhere to compliance standards and regulatory requirements.
• Identify and mitigate risks such as data loss or breaches
• Document and report on control tests, integrity checks, and compliance adherence throughout the project lifecycle.
Collaboration and Stakeholder Management
• Partner with data architects, compliance teams, and project managers to ensure seamless data migration and governance.
• Act as a bridge between technical and non-technical stakeholders to address data-related risks effectively.
Reporting and Documentation
• Create detailed documentation of control processes, migration steps, and integration efforts.
• Provide comprehensive reports on data integrity, control effectiveness, and project progress to senior management., If you're passionate about ensuring data integrity, driving compliance, and leading the technical aspects of large-scale projects, join us and play a critical role in transforming how we manage data.
  
  Proven experience in data governance, migration, or management roles within large-scale system migration projects.
• Strong understanding of data governance, risk management, and compliance frameworks.
• Familiarity with data security best practices and regulatory requirements.
• Analytical mindset with the ability to diagnose and resolve data integrity issues.
• Strong attention to detail, communication, and stakeholder engagement skills.
• Ability to translate regulations into actionable, controllable steps.
If you're passionate about ensuring data integrity, driving compliance, and leading the technical aspects of large-scale projects, we'd love to hear from you. Join us and play a critical role in transforming how we manage and use customer data.

You can find out what it's like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.


• Salary: Dependant on skills and experience
• Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
• Entry into the company annual bonus scheme.
• Annual leave from 24 days rising with length of service, and the option to purchase up to 5 extra days.
• A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
• A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
• We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
• Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
• Access to our Wellbeing Centre with support for looking after your physical and mental health.
• Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
• Up to 4 Affinity days a year to volunteer in the community.
• Life Assurance.
• Disability confident bullet point added to our adverts; if you need to apply in a different format, please contact us
Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.