Digital Deployment Manager

We have an exciting opportunity for a Deployment manager to join our digital team in Compass Group UK&I. Reporting to the Head of Digital Deployment you will be responsible for the unit deployments of our award-winning digital restaurant solutions. bringing together app's, pos, kiosks, AI tray scanning and many more features under our own Time2Eat brand. Currently live in over 300 outlets and growing. As a deployment SME, you will work with some of the most prestigious client brands and locations across our UK&I sectors. Engaging with senior stakeholders and cross sector operations teams you will determine & advise on the best digital solutions that excite our customers driving efficiency & profitability. You will oversee, plan and lead multi-site mobilisations ensuring all stakeholders are aligned and deliver to actions and timescale. You will also work closely with our third-party providers to ensure all deployments are scalable, agile, and delivered at pace. The wider UK Digital & Technology team is based out of Rubery near Birmingham. As a collaborative team you will be seen as an active contributor working closely with our product managers and business partners. As a "mobile worker" there is a requirement to visit sites and office locations across the UK&I. You will also be expected to attend the office a minimum of one day per week. The Role:

• Lead SME on deployment of all Compass UK&I digital restaurant omni channel solutions and their capability, application, and usage.
• Works with sector leads and operation teams to problem solve and interpret business needs taking problem statements and working to deliver a digital solution that enhances the customer experience, delights our consumers and delivers both sales and performance.
• Identifies and recommends "best fit" digital solutions for the businesses operating model.
• Accountable for the delivery of all digital deployments. Works with team to ensure all projects are delivered to plan. Works to manage and mitigate risk, ensuring all accountable stakeholders are aligned and communicated to.
• Acts as senior lead / PM on large or complex mobilisations. Works with senior stakeholders and leadership teams as required. Sets clear objectives for the business and ensures all responsibilities are understood and met.
• Responsible for the upkeep of all central mobilisation and roll out plans including central deployment schedules and project reporting tools. Supports Head of Deployment with reporting requirements.
• Develops and builds process enabling faster more agile deployments of our restaurant solutions. Actively contributes to the strategy helping to streamline timeline, process and overhead for unit teams and clients.
• Supports with the day-to-day management and upkeep of our electronic on-boarding portal.
• Works closely with Product Managers to ensure all product enhancements, developments and updates are embedded across the existing estate and present in all new deployments.
• Acts as the gatekeeper and point of contact for all T2E digital leads operating in sectors.
  
  Track record mobilisations and stakeholder management at senior levels.
• Proven operational mobilisation experience - hands on and ability to work dynamically.
• Experience and track record in Digital Transformation Projects
• Experience & enthusiastic in App or Digital Product development/ implementation.
• Project management skills with desired experience & qualification.
• Good knowledge of MS Project and associated tools and processes.
• Builds rapport and experience in leading a team to success. Must be a great team player.
• Inquisitive, actively contributes and participates - happy to take the lead and initiative.
• Strong presentation & interpersonal skills.
  
  Join Our Team: We've Got Just the Job for You
Find a rewarding career, working with great people At Compass Group UK & Ireland, we match incredible individuals to rewarding roles and cultivate environments where our people can let their personality and passion shine through. As the UK and Ireland's leading food services partner, we know that when our people feel valued, our clients and customers feel the difference. That's why, when you step into a career with us, you'll be part of a truly supportive network with all the ingredients to go further. We pull out all the stops to make every moment at Compass Group UK & Ireland meaningful, with training schemes and development opportunities on the table for our team members who want to go the extra mile. Could you be our next team member? Why Compass? Joining Compass Group UK & Ireland is about more than getting onboard with the no. 1 team. It's about giving yourself the very best shot at a fulfilling career. We're people powered. That's why we make it our mission to recruit talented people and then help them to thrive, rewarding excellence every step of the way. Find a career that makes you smile A job you truly want to get out of bed for needn't be just a dream. With an exciting range of Compass careers to explore, now is the time to step into a role that inspires you. A role that lets your strengths shine, teaches you invaluable new skills, and drives your career path forward. As the UK and Ireland's favourite food services partner, we've got a position for every taste. Whether you want to bring flavour to our portfolio of brilliant brands as one of our talented culinary professionals, or you're a natural born leader with the management skills to motivate a frontline team, you'll thrive in one of our varied Compass Group UK & Ireland jobs. Compass Group UK and Ireland Compass Group UK & Ireland is the UK's leading food and support services provider. Operating in some 6,000 + locations across the UK & Ireland, Compass provides expert catering, cleaning, and facilities management services to a range of clients and sectors across the country. Tens of thousands of talented people providing tasty, well-cooked food and support services to improve the health and wellbeing of workers, school children, hospital patients, military and visitors to the nation's major sports and cultural events.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive Wow Points every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families