Digital Experience Associate (Remote)

Forbes Advisor is hiring! We are looking for a Digital Experience Associate to join our growing Operations team.,

• Works closely with functional leaders across the organization to ensure products, sites, or landing pages are optimized for the customer experience


• Developing optimisation strategies across the site, using both internal quantitative data and qualitative user data to define user behavior and understand how to influence it


• Support Operations, Product, and Engineering teams with the creation of new features and tools that enhance the customer experience and drive additional revenue


• Analyze on-site performance against core KPIs that align with the broader business goals
  
  At least two years of experience in a Product Analytics or User Experience (UX) role with an emphasis on optimization and feature development


• Strong knowledge of SQL and Tableau


• Google Analytics, Google Optimize or other analytic platform experience required


• Ability to blend quantitative and qualitative data to understand the how and why of user behavior


• Knowledge of statistics and implementation to large-scale experimentation, ensuring best practice throughout optimisation process


• Previous experience conducting A/B, multivariate testing


• Ability to liaise with a range of different stakeholders to produce an optimisation strategy


• Understanding user behavior and being able to identify key metrics to influence it


• Knowledge and experience using custom CMS


• Excellent problem-solving and analytical skills


• Ability to prioritize across different projects to focus on highest-impact work


• High level of attention to detail


• Comfortable working collaboratively with teammates across multiple geographies and time zones


Nice to haves:

• Experience with user testing platforms and developing user testing interviews and surveys


• Prior experience using Notion
  
  Competitive salary


• Medical, dental and vision coverage


• 35 Days of PTO (Including Bank Holidays)


• Day off the 3rd Friday of every month


• Disability coverage


• Employee assistance program


• Paid parental leave program