Digital Forensics Business Manager

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HMRC’s Fraud Investigation Service (FIS) is responsible for the department’s civil and criminal investigations.
Cybercrime & Forensic Services (CFS) sits within HMRC’s wider Fraud Investigation Service (FIS) responsible for the department’s civil and criminal investigation work. FIS ensures that HMRC has an effective approach to taking on the most serious tax evasion and fraud.
Working across Law Enforcement and government, CFS provides Forensic and Cybercrime tools to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime.
Digital Forensic Infrastructure is committed to providing:
+ Development and training to all staff through industry recognised training courses such as Access to learning and development tailored to your role.
+ A working environment that supports and continues to explore a range of flexible working options for infrastructure roles.
+ A welcoming, working culture which encourages and supports inclusion and diversity.
HMRC's CFS plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. This requires a specialist network and technology, which the infrastructure team is responsible for supporting., As CFS grows, so does the need for Infrastructure support. The Business Manager role in DF Infrastructure is vital to the successful delivery of the Digital Forensic Infrastructure business and offers varied and challenging work, including extensive management responsibilities, managing a quality service, including resourcing and finances, and assisting with project management.
The post holder will be responsible for managing forensic infrastructure teams across 2 sites, providing support and services to the team and CFS.
The primary responsibility of this role is to support the Infrastructure Team deliver technology that underpins CFS business as usual activity. This supports Investigators as they capture, investigate, and analyse forensic evidence, extracted from digital media devices that have been, or are suspected of being, used in the commission of crime., + Work in a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated as required.
+ Manage multiple priorities in a challenging environment.
+ HR Management of Digital Forensic Infrastructure staff across 2 sites, requiring an element of travel.
+ Act as escalation point for internal and external customers. Establish relationships and work closely with internal teams, external service providers and contractors.
+ Support and delivery of Infrastructure MI; conducting urgent and essential tasks; assisting with project work when required.
+ Working with Senior Leadership Team to agree tasking and co-ordination of team resources.
+ Assisting the Quality Manager by constructing and implementing policies/guidance, writing SOPs and helping create appendices and conducting internal audit checks as part of ISO accreditation.
+ Full responsibility for the management and reporting of DF Infrastructure procurement/finances management of infrastructure delivery.
+ Management of all aspects of team meetings, events, and conferences.
This list is not exclusive of the position advertised., + Separate 250 word statements on each of the three specified behaviours, Leadership, Managing a Quality Service and Changing and Improving.
Your CV should include education details, professional qualifications and full employment history, giving details of key achievements.
Your 750-word Personal Statement should explain why you are suitable for this role and evidence your experience and the Essential Criteria for this role. The Personal Statement should therefore include details of the work and projects that you have been involved in, and your role therein.
Further details around what this will entail are listed on the application form.
Sift
In the event of a large number of applications being received, an initial sift may be held on the CV and Personal Statement.
At full sift all behaviours, your CV and Personal Statement will be assessed, with the successful candidates being invited to interview.
Interview
During the panel interview your experience will be assessed and you will be asked behaviour-based questions to explore in detail what you are capable of, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role.
This is an example of a strengths-based question:
“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”
There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.
Interviews will take place face to face. Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake, please contact us via: ubsrecruitmentexcellence@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – 369024 & vacancy closing date 24/09/2024’
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.
Merit List
After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
+ Contact the UBS Recruitment Excellence Team via ubsrecruitmentexcellence@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Additional Security Information
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
Important information for existing HMRC contractual homeworkers:
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Terms and Conditions
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window)., Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.
In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

We are looking for someone who is motivated, dynamic, willing to learn and loves to work with people.
Candidates must live within reasonable daily travel of the Stratford or Nottingham Regional Centre.
Essential Criteria:
+ Experience of HR management of staff and experience of working with external providers and their contracts
+ Strong organisational skills
+ Knowledge and working experience of O365 tools and specifically skilled in Excel.
+ Experience of managing finance and budgets
+ Understanding and awareness of project management tools.
+ Experience of drafting and/or applying guidance and policy.
This role requires security clearance to SC. Any job offer is conditional to the attainment of the security clearance to SC and thus, the security clearance is mandatory. Please be aware that those who do not attain the required security clearance will not be allowed to carry on in this particular post.
Desirable Criteria:
+ Knowledge or experience of working within the Forensic Science Regulator - Codes of Practice.
+ Experience of working with technology and Infrastructure.
+ Experience of project management.

Behaviours
We'll assess you against these behaviours during the selection process:
+ Leadership
+ Managing a Quality Service
+ Changing and Improving

Alongside your salary of £42,618, HM Revenue and Customs contributes £12,346 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
+ Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
+ Family friendly policies.
+ Personal support.
+ Coaching and development.
To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service