Digital Fulfilment Team Leader | Northern Care Alliance NHS Foundation Trust

We are looking for a Team Leader for our Digital Fulfilment Team, you'll have the responsibility of ensuring seamless access to digital resources for our colleagues. Whether it's their first day with the Trust, a role change, or simply a request for new resources, you'll lead your team in providing prompt and straightforward solutions.

Your role involves understanding the demands placed on our team, including their type, frequency, and nature, and measuring our efficiency in addressing them. Utilising this data, you'll guide your team in enhancing the user experience of our IT services by addressing any barriers to excellent performance.

Lost time in front line care delivery causes operational inefficiency, creates risk, and can impact patient safety, so making sure that our clinical, support and administrative colleagues have access to the systems, equipment and information they need in order to work effectively and efficiently is the most critical aspect of our Digital service.

Your main objective is to grasp the demand for our services and analyse our response to it. With your team, you'll be empowered to optimise workflow, enhance user experience, and drive operational efficiency. By taking proactive measures to refine how we operate, you'll ensure that our Digital services meet the evolving needs of our users while maximising efficiency across the board.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.