Digital Learning Administration Assistant | East Suffolk and North Essex NHS Foundation Trust

The Faculty of Education is dedicated to ensuring our workforce is appropriately skilled, educated, and valued, enabling them to deliver exceptional care to patients. We are committed to supporting our staff throughout their careers, promoting a culture of excellence, and providing the necessary resources to deliver consistent high-quality and safe care across ESNEFT. We are looking for organised, enthusiastic and motivated individuals to join the Faculty's Digital Learning Team as Digital Learning Administration Assistant on a 6 month fixed term contract or secondment. You will be a key member of the team, providing support to staff undertaking training, being the first port of call in answering enquiries and maintaining training records on the Learning Management System. The ideal candidate should have previous administrative experience with a good standard of digital and computer skills. Attention to detail is extremely important in this role, in order to maintain accurate records and provide the correct information in response to enquiries. You need to be an excellent communicator and a good team player with a positive, friendly and helpful manner. If you are interested in this post as a secondment, please ensure you have secured the secondment agreement of your line manager before applying

• If we receive a high number of applications we may close this vacancy before the closing date, so early application is advised.
• To provide a first point of contact for all enquiries to the Digital Learning Service. This includes in-person, telephone and online enquiries, including enquiries received via the electronic helpdesk.
• To access, interrogate and update the Learning Management System (OLM (Oracle Learning Management) function of ESR).
• To maintain accurate records, this includes staff learning records, classroom bookings and any other records as required.
  
  We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff. We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients. If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you. Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A