Digital Manager (Website)

We are seeking an experienced Digital Manager to join our Group Corporate Affairs team. This role is an integral part of our Digital team, responsible for managing the Group's website -our primary window to the corporate brand.,

• Oversee the Group's website.
• Bring our strategy, purpose, and values to life through engaging content.
• Enhance the Group's reputation by creatively showcasing our corporate brand.
• To drive innovation and keep up to date with digital trends.
Our team is dedicated to presenting our strategy, purpose, and values in the most relevant and creative ways, aiming to improve the Group's overall reputation. Join Lloyds Banking Group as we lead the UK's largest financial services transformation, driving growth and helping Britain prosper. We're committed to making LBG a place where people love to work, so we can continue to support our customers and communities.,
• Content Management: Use Adobe AEM CMS to upload and optimise content daily.
• Strategic Collaboration: Work closely with the Digital Delivery Manager to plan updates, enhancing website performance and staying ahead of trends.
• SEO & Analytics: Leverage SEO, analytics, and KPIs to drive website success, while supporting technical website management.
• Accessibility Champion: Utilise tools like Crownpeak to ensure an inclusive user experience for all.
• Attention to Detail: Ensure consistency across webpages, maintaining impeccable spelling and grammar, whilst making the pages more visually cohesive.
• Adaptability: Juggle multiple tasks and challenges within the Digital and Social ecosystem with ease.
• Stakeholder Engagement: Present confidently to senior stakeholders, keeping them informed about our progress and improvements.
• Continuous Learning: Embrace personal development opportunities to grow and evolve in your role.
Why Lloyds Banking Group We're on an exciting journey, and there's never been a better time to join us. Our investments in people, data, and technology are driving innovative projects, opening up fresh possibilities, and creating countless new ways for our team to work, learn, and grow.


• CMS Expertise: A deep passion for all things digital and extensive experience working with a CMS.
• SEO and Analytics Knowledge: Familiarity with SEO and analytics is essential. Experience with tools like Adobe Analytics, SEMrush, and Contentsquare is highly desirable.
• Accessibility Champion: Proficiency in using accessibility tools such as Crownpeak to optimise pages for diverse user needs.
• User Experience and Interface Skills: Experience in building pages from scratch and understanding user navigational journeys.
• Technical Expertise: The ability to identify development needs and collaborate with the team to implement solutions.
• Curiosity for AI: A keen interest in AI and its applications in digital transformation, always looking for ways to integrate intelligent systems to enhance user experience.
• Relationship Building: Strong skills in building rapport and maintaining positive relationships with stakeholders at all levels, fostering a collaborative approach to problem-solving.
• Pressure Management: The ability to remain communicative, calm, and adaptable under pressure in the fast-paced digital environment.
• Confidence with Senior Stakeholders: Comfort in presenting to senior leaders, educating, and influencing them as channel experts.
• Channel Knowledge: Awareness of the nuances of creating and engaging content across various digital channels.
• Proactive: Actively seek opportunities to apply digital trends and knowledge for best user experiences.
  
  At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies