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Digital Product Manager

Sky UK

Digital Product Manager

Salary Not Specified

Sky UK, City of Westminster

  • Full time
  • Permanent
  • Remote working

Posted 6 days ago, 22 Jun | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: e4c37408827d475092bb6d2d061a8c4f

Full Job Description

  • Responsible for the Product Management of their product area/remit in the Change, Save, Leave ART

  • Responsible for and oversees the work developed across the Squads within their remit in the ART and hence the significant number of members across these Squads

  • Leads ART level analysis and refinement of Features for the pipeline of demand that they own

  • Prioritises Features for their product areas, and defines the product roadmap and goals

  • Works closely with the RTE and System Engineer/Architect to refine features prior to PI planning and ensure that relevant dependencies are managed

  • Overall accountability for functional quality of the Features of their product area/remit in the ART and functional approval that It meets business/customer needs for release. Responsible for defining Feature Acceptance Criteria, carrying out Feature UAT when required and confirming the completion of Features for their product area/remit in the ART

  • Guides Feature creation and prioritises Features prior to PI Planning, and accepts Features by acting on the customer's behalf during the PI

  • Communicates progress to relevant stakeholders, who may be in other Portfolios or in teams outside of the model

  • Works with Senior Product Managers to define Feature requirements and Story definition


  • Participates in ART level ceremonies e.g. ART Backlog Review, PI Planning, and primarily facilitates the PO Sync

  • Leads engagements with UX/UI Designers, and oversees the execution of CX strategies and adherence to CX standards and best practices within the ART

  • Ideate and shape new features that deliver the objectives of the ART, or raise wider capabilities to the Product Director for prioritisation

  • This role is working in the Cross Product JOCSL (Join Onboard Change Save Leave) portfolio.

    Strong analysis skills, with understanding of customer experience and UX/UI design

  • Strong communication, influencing and leadership skills

  • Experience with technology and ability to facilitate communication between business and technology Squads

  • Significant experience in a tech product strategy or development role or technology leadership role with responsibility of managing tech objectives

  • Experience working in a Product Management function, ideally using a scaled agile framework

  • Understanding of assisted customer and advisor experience and the ability to empathetically understand the internal user and customer

  • Knowledge of customer contact platforms and advisor systems with the ability to assess product challenges and drive improvements

    Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work., Our spacious tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark.


    • Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

    Our new way of working, Agile for Sky, is about the business and technology working side by side, delivering incredible work in shorter cycles and adapting to changing priorities. It's about being more creative, collaborative and customer led.

    The Rewards:

    There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:

  • Sky Q, for the TV you love all in one place

  • The magic of Sky Glass at an exclusive rate

  • A generous pension package

  • Private healthcare

  • Discounted mobile and broadband

  • A wide range of Sky VIP rewards and experiences


    • How you'll work:

    We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

    We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

    Your office base:

    Osterley

    Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

    On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.