Digital Product Owner (32005) -

We're looking for a certified Product Owner with Agile expertise to lead the development of digital solutions, including web and mobile applications. Our aim is to build a collaborative team that operates at a fast pace to solve problems and build a better future for our patients and business stakeholders.
As a Digital Product Owner, you will act as the foremost subject-matter-expert for the digital products and journeys supported, understanding the complete technical stack, including platform configuration, end-to-end integration, business rules and underlying databases.
You will be responsible for driving the digital strategy supporting the Head of Digital Transformation, which includes envisioning, building, executing, and maintaining our digital roadmap. You will create and establish the transformation portfolio's overall goals, and function as the application technical lead in strategic projects as needed across all products in our transformation portfolio.
Responsibilities
+ Collaborate with cross-functional teams, both within BDC and across the BGUK market unit, to define digital products vision and strategy.
+ Full ownership and responsibility for key digital journeys and products. Prioritise and manage digital backlog to ensure timely delivery.
+ Apply Agile methods and processes to promote a disciplined development process that encourages frequent inspection and adaptation of ongoing work product.
+ Articulate product vision and user stories in a manner clearly understandable to IT/development teams, Operational teams, and third-party suppliers. Influencing and motivating towards cultural change and digital transformation.
+ Define, measure and own digital products metrics and KPI's to drive results and impact according to the Commercial business plan.
+ Maintain a deep understanding of market trends, customer needs and latest cutting-edge technology within Digital Health.
+ Conduct technology assessments and recommended solutions to improve our digital presence and customer engagement.
+ Gather and analyse user feedback and data insights to inform and deliver digital products and journeys enhancements.
+ Identify revenue growth opportunities whilst delivering customer value.
+ Deliver products that improve our NPS and follow design thinking approach.
+ Work closely with development/IT teams and third-party suppliers to ensure product goals are met and seamless digital journeys are delivered to surprise and delight our customers, gaining buy-in within complex multi-team environments.

+ Commercially driven certified Product Owner with Agile experience.
+ Significant experience in digital product management.
+ Strong tech background, familiarity with development and delivery of web/mobile applications
+ Excellent communication and leadership skills, to inspire, influence and engage internal and external teams.
+ Experience in the software product development cycle, with Scrum and Kanban, and establishing and growing digital products.
+ A passion for innovation: consistent proven history of strategic and innovative thinking
+ Strong analytical skills with customer focused approach
About You
+ Customer obsessed: thinks like a customer and walks in their shoes. Sets high standards of customer care.
+ Accountable: takes full ownership of projects and responsibilities, ensuring they are delivered as promised, with a strong sense of personal responsibility.
+ Resilience and Perseverance: exhibits resilience in fast-paced environments and confronts challenges head-on, maintaining a relentless dedication to successful outcomes and finding the best solutions.
+ Goal-oriented focus: demonstrates unwavering commitment to setting and achieving objectives, ensuring the delivery of results within defined timeframes and scope.
+ Always ahead: be proactive, anticipate needs, and stay ahead of the curve.
+ Fearless innovator: brave the unknown. Bring bright ideas to the table to innovate.
+ Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans quickly to meet changing needs.
+ Relentless optimist: every day is an opportunity to be better and continuously improve our digital products and journeys.
If you or someone you know would be interested in working with a dynamic and expanding healthcare business, with lots of support on offer, great benefits and friendly teams, we would love to hear from you!

Shop discounts (over 700 stores)
- Health and wellbeing discounts
- Cycle to work
- Access to free courses
- Employee referral scheme
- And many more!