Digital Project Manager

We are looking for an DDaT Project Manager with a broad range of experience in Digital Transformation to join the DDaT team.
The role holder will be a proven influencer and communicator with stakeholders at all levels.
You will be joining the organisation at a fantastic time and will be responsible for delivering a varied portfolio of projects, continuing the progress made in the journey to modernising systems and digital transformation.
Previous experience of leading Microsoft Dynamics developments, AI implementations, NHS integrations, or telephony migration projects would be an advantage.
As a DDaT Project Manager you will be expected to lead on one or more of our workstreams/projects, successfully delivering business change to high standards, on time and within budget.
They will lead on the specification and implementation of technical projects, driving performance and delivery and managing risk using established project management techniques.

+ Relevant degree/professional qualification or substantial experience in a similar role.
+ Significant project management experience of successfully delivering technical change, from commissioning through to project closure.
+ Proven ability to manage multiple projects, problem-solving, prioritising and employing a wide variety of tools and techniques to overcome challenges and deliver success.
+ Strong stakeholder management skills with the ability to motivate, influence, and coordinate internal and external parties to achieve objectives.
+ Exceptional communication skills in public speaking, chairing meetings, presenting clearly, translating technical details for non-technical audiences, and constructively challenging ideas.
No candidate will meet every single desired requirement. If your experience looks a little different and you think you can bring value to the role, we would love to hear from you!
We recognise the value of lived experience. If you have experience of complaining about any public body, we strongly encourage you to apply., Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

The Parliamentary and Health Service Ombudsman (PHSO) is a modern, vibrant organisation full of passionate, committed people. We make final decisions that have not been resolved by UK Government departments and the NHS in England. We work closely with people to understand where, how and why public services sometimes fall short and fail to put people first. And we find ways to put it right.
With offices in Manchester and Westminster, we’re a team of 600 working collaboratively to make sure everyone’s voice is heard. We’re committed to building a diverse and inclusive workplace, offering the flexibility and autonomy you need to do your best work.
Please note that this role is known internally as DDaT (Data, Digital and Transformation) Project Manager.

+ Civil Service Pension scheme (minimum 26.6% employer contribution)
+ 32.5 days annual leave
+ hybrid working – 40% office based
+ flexible working
+ access to a free, confidential Employee Assistance Programme offering 24/7 advice and support from professionals and counsellors
+ comprehensive learning and development programme
+ employee discount scheme across hundreds of retailers
+ bicycle loan scheme
+ season ticket loan
+ gym membership subsidy
+ paid for professional memberships
+ eye test reimbursement.
Inclusion & Wellbeing
Equality, diversity, inclusion, and wellbeing are vital to the way we work and our culture. We want our colleagues feel included, valued, and supported at work. It is essential that we are representative and accessible for the people who work here and those who use our service.
Actions we take to embed this include:
+ an anonymised shortlisting process to make sure it is fair and unbiased
+ monitoring the demographic trends in our workforce and making measured, sustained efforts to improve our diversity at all levels
+ providing wellbeing support and opportunities for personal and professional development for all colleagues
+ creating spaces for connection and engagement through our employee network groups and social clubs
+ engaging in regular inclusion learning to enhance the cultural competency of our organisation.
If you want to join a dedicated team that makes a real difference and helps raise standards in public services, then is the opportunity for you.