Digital Project Support Administrator

This is an administrative role - applications for IT System Administrators will not be considered. The Digital Project & Change team are excited to offer an opportunity to join the team and support us in delivering digital projects across Gloucestershire which will help to support our clinicians in delivering the very best care possible. As a Digital Project Support Administrator, you will be joining a highly dynamic team that is supportive and puts staff development at the forefront of its business. Working with our team will provide personal development, with the chance for you to hone existing skills and develop new ones. You will have knowledge and experience of administrative and office systems and processes including experience of secretarial and minute-taking. The postholder will be required to have excellent communication and customer services skills with the ability to communicate at all levels across the organisation and across external stakeholders. This role will provide comprehensive support to the Digital Project & Change team, as well as administrative support for key departmental meetings (including agendas, minutes, action logs and following up on actions).,

• Provide support to project workstreams to manage the delivery of key change work activity.
• Acting as a point of contact for the project and change team for incoming internal and external communications.
• Including project progress monitoring and chasing. Undertake simple data analysis and production of project reports/charts as required.
• Having an understanding of various technologies to support the ordering and receipting of IT Equipment for projects. To attend meetings as required and provide appropriate documentation.
• To log incidents for the IT teams and where appropriate liaise with 3rd parties.
• This is a wide ranging role working on technical changes and will require a desire to get an understanding of project management as well as technical awareness of operational delivery such as support for PC's, laptops, Mobile phones etc.
• Ensuring that day-to-day management of technology services meets the trusts KPIs and customer requirements.
• There may be a future requirement to be part of an on-call Rota for out of hours support.
• Providing administrative support for departmental sub-committee meetings, including the collation and sending of papers, as well as the minuting and action taking.
  
  We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
• 89.7% believe they are making a positive difference to patients/service users;
• 73.3% would recommend the organisation as a place to work;
• 82.4% agree that care of patients and service users is the organisations priority;
• 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.