Digital Team Administrator.

Since launching in June 2020 Time2Eat now has a presence in over 350 + outlets across our UK & Ireland business. The team works across a wide range of food service operations supporting over 3000 + locations across multiple sectors who make up our UK &I Operation. To help deploy and scale and pace we're looking for someone that can provide config & admin support to our technical deployment team.You will provide support to our specialist team in the on-boarding and mobilisation of our omni-channel digital solutions. After training you will support basic configuration requests, offer builds, back of house functionality and product configuration.This is a varied and exciting role with opportunities to build complex offers, create exciting experiences for our consumers. It involves an eye for detail and ability to manage data with a keen eye for detail and compliance. You will work within the UK Digital & Technology team based out of Rubery near Birmingham. The Role

• Provides system configuration support and technical "know how" across new deployments and existing estate.
• Works under guidance of config managers to complete menu templates as required. This includes detailed menu builds, gathering of key data from operational teams and system upload.
• Ensures all on-boarding tasks are completed correctly. Reviews on-boarding requests before submission and works with our team in India to ensure the product build and activation is correct.
• Supports final QC of App includes offer checks, service journey and final testing allowing for final sign off pre-go live.
• Supports with comm's to units providing regular updates on products and features to the business - works with product managers to ensure cascade is timely and accurate.
• Maintains and ensures all - emergency processes and cascade plans are up to date and regularly reviewed and tested.
• Acts as the gatekeeper supporting the technical team in managing libraries of all menu templates, food image libraries and menu transitions.
• Maintains timeline plans liaising with technical colleagues and operations to deliver as expected to time. Ability to flag up risks.
• Willing to train and interested to progress in role offering technical and second level triage & fault finding in app and across all back of house systems.
• Maintains all technical documentation includes product information, technical specs and third party documentation.
• Schedules unit training programmes supports deployment team to deliver effective training through the upkeep of necessary training materials and supporting toolkits.
• Manages upload and control of Learning & Development portal ensuring materials are accessible and current.
• Works with Deployment team admin to ensure all live data is accessible for upload and of deployment dashboards.
• Provides necessary reports for leadership teams and for onward cascade to units
Admin & Communication
• Ability to manage system data and produce / maintain management reports.
• Produces weekly reports and data working to timelines.
• Attends support calls and debrief calls as required.
  
  Intermediate to advanced skills - Microsoft Excel.
• Experience in Digital Omni channel products or environments.
• Eye for detail includes spelling and grammar.
• Good communication skills - ability to organise and plan meetings and to provide support as required
• Experience or similar role in App or Digital product development / implementation.
• Inquisitive and willing to learn - this role will include further technical training and troubleshooting
• Experience in project management or a busy project-based office environment / function - ability to prioritise, schedule and deliver to timelines.
• Good team player and active contributor.
  
  Join Our Team: We've Got Just the Job for You
Find a rewarding career, working with great people At Compass Group UK & Ireland, we match incredible individuals to rewarding roles and cultivate environments where our people can let their personality and passion shine through. As the UK and Ireland's leading food services partner, we know that when our people feel valued, our clients and customers feel the difference. That's why, when you step into a career with us, you'll be part of a truly supportive network with all the ingredients to go further. We pull out all the stops to make every moment at Compass Group UK & Ireland meaningful, with training schemes and development opportunities on the table for our team members who want to go the extra mile. Could you be our next team member? Why Compass? Joining Compass Group UK & Ireland is about more than getting onboard with the no. 1 team. It's about giving yourself the very best shot at a fulfilling career. We're people powered. That's why we make it our mission to recruit talented people and then help them to thrive, rewarding excellence every step of the way. Find a career that makes you smile A job you truly want to get out of bed for needn't be just a dream. With an exciting range of Compass careers to explore, now is the time to step into a role that inspires you. A role that lets your strengths shine, teaches you invaluable new skills, and drives your career path forward. As the UK and Ireland's favourite food services partner, we've got a position for every taste. Whether you want to bring flavour to our portfolio of brilliant brands as one of our talented culinary professionals, or you're a natural born leader with the management skills to motivate a frontline team, you'll thrive in one of our varied Compass Group UK & Ireland jobs. Compass Group UK and Ireland Compass Group UK & Ireland is the UK's leading food and support services provider. Operating in some 6,000 + locations across the UK & Ireland, Compass provides expert catering, cleaning, and facilities management services to a range of clients and sectors across the country. Tens of thousands of talented people providing tasty, well-cooked food and support services to improve the health and wellbeing of workers, school children, hospital patients, military and visitors to the nation's major sports and cultural events.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive Wow Points every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families