Digital Transformation & Innovation EPR PMO Lead

We are pleased to be able to offer an exciting opportunity to join the Electronic Patient Record (EPR) Programme Team at Northampton General Hospital. In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement a nationally-leading EPR system that will transform the quality of care for our patients and staff by having instantly accessible information using the latest mobile technology, reducing paper usage and utilising clinical decision support tools.
The EPR PMO Lead will play a pivotal role in the implementation of the Trust's EPR, providing the support and expertise required to ensure the successful delivery of the EPR programme, ensuring there is robust governance and management of the progress of the programme. As part of a dynamic and agile team that is committed to our Vision 'Dedicated to Excellence', you will have significant personal opportunities to grow and develop, as well as to tangibly impact how care is delivered in the future., The PMO is responsible for project, programme and change management of programmes, working collaboratively with clinical and non-clinical teams across the hospital to ensure that the programme workstreams and themes are consistently and continuously able to deliver in line with the plans of the overall programme and its strategic priorities.
The EPR PMO Lead will play a key role in the PMO Team, developing and supporting a professional PMO function that supports the development and delivery of the EPR Programme, providing a framework, governance, drumbeat and reporting on the progress of the programme.
Travel to the hospital site will be required.

Working for our organisation
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
+ Compassion
+ Accountability
+ Respect
+ Integrity
+ Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals., + Lead the programme management office (PMO) in respect of the EPR Programme, developing and maintaining a professional and effective PMO function across the programme and supporting clinical, operational and corporate colleagues to develop and deliver necessary actions as part of the programme.
+ Establish and maintain a logical and organised programme management office, including the management of papers, project documentation and the organisation of meetings, and lead on the creation and improvement of processes, procedures and tools.
+ Ensure there is an established governance and appropriate progress and delivery reports are produced for the programme using the agreed template documentation and processes.
+ Work as part of the overall PMO team, within the wider programme management approach set out for the delivery of programmes across UHN.
+ Maintain the overall integrity and coherence of the EPR programme and develop and maintain the programme environment to support individual projects within it.
+ Lead the PMO for the delivery of the EPR programme, liaising with senior leaders and executive SROs to support, help and ensure robustness of governance, and be responsible and accountable for the effective governance and management of the EPR programme.
+ Provide specialist project and programme support, guidance and advice to workstream leads, SROs and individual project teams within services and divisions, supporting in a structured way the development and delivery of the programme.
+ Ensure project managers understand and have in place appropriate documentation for key project information including financial cost. Use data to track and monitor progress, and identify opportunities for improvement, ensuring focus on the areas which will have the highest impact.
+ Ensure workstream owners understand and have put in place appropriate scheme documentation e.g. plans-on-a-page, project plans, KPIs, risks, issues, dependencies, highlight reports, and that these are completed to agreed standards, and provide assistance to workstream owners to develop these where required.
+ Build and sustain effective relationships with a wide range of stakeholders including clinical, operational and Digital colleagues.
+ Work closely with the Programme Lead to provide assistance to the development of project planning and ensure alignment between workstreams' plans.
+ Play a pivotal role in ensuring leads are supported to develop workstreams to achieve their key milestones.
+ Work with highly complex, sensitive and contentious information/data analysis; share this information with workstream owners and clinical and operational colleagues where agreement or co-operation on agreeing the next steps for delivery are required.
+ Provide input to and support the continual development of the programmes management toolkit/policies for the implementation of change across the Group. Lead on the creation and improvement of processes, procedures and tools within the EPR PMO Blueprint, a document designed to show how PMO is managed within the programme as an example of best practice to the wider organisation. Ensure projects within the programme are implemented within the implementation cost budget and resources identified.
Monitoring and reporting
The post holder will:
+ Provide regular reporting to the Programme Lead and Executive SROs in the agreed format.
+ Develop, deliver and continuously improve reporting to be shared in a timely fashion on the development and delivery of the EPR programme for use in a range of governance meetings, including EPR Programme Board and other assurance meetings.
+ Undertake effective tracking and analysis of regular project updates and highlight reports, making judgments on the validity of the information and following up accordingly; present a real-time, comprehensive, and prioritised report on project performance, risks ratings, progress against milestones and metrics, escalating to the Head of Digital Transformation and Executive SROs for workstreams, where projects are not consistently delivering against their agreed project plans.
+ Ensure that changes within the overall EPR programme are properly managed and the impact of any individual project change is related back to its impact upon the programme as a whole.
+ Update EPR programme records ensuring that key programme documentation is up-to-date throughout the programme.
+ Assist programme teams in developing and updating their project plans and other templates on a regular basis.
+ Review individual workstream progress on a regular basis, employing 'light touch' exception reporting through the updating of plan-on-a-page scheme reports, and deploy where necessary scheme stage reviews depending on project status and delivery against plan.
+ Ensure lessons learned from delivery are captured and disseminated across UHN.
+ Advise the Head of Digital Transformation & Innovation on whether the outputs and outcomes of projects will lead to the actual realisation of benefits.
+ Ensure that audits and surveys are undertaken as appropriate related to the delivery of the programme to support reporting of impact.
+ Facilitate EPR Programme Board and Working Groups; agree each agenda with the Chair; ensure all papers are received by the deadline, collate papers and ensure they are sent out in an appropriate format to members.
+ Ensure minutes of the EPR Programme Board and Working Groups are taken and keep records of attendance, decisions taken, matters arising and issues to be taken forward.
+ Ensure minutes and action points are circulated within 48 hours of each EPR Programme Board and Working Group meeting.
+ Escalate where key staff are unable to make specific meetings, or where late cancellations may make a meeting inquorate.
Planning and delivery
The post holder will:
+ Plan a number of complex activities to support the effective development and delivery of the EPR programmes. This will require the adjustment of plans, as required, to support the delivery of the savings targets required and flex plans in response to emerging needs and uncertainty as well as in response to how the programme is progressing.
+ Provide constructive support and challenge to workstream leads in the development and delivery of their workstreams.
+ Ensure effective coordination of individual workstreams and their interdependencies both internally and externally to the EPR programme; whilst effectively managing and utilising resources across individual workstreams.
+ Have the freedom to shape the scope and pace of change within boundaries set by the Programme Lead, making decisions and presenting options on a range of highly complex programme issues where there may be more than one course of action.
+ Ensure clear lines of communication and consultation with key stakeholders and members of multi-disciplinary workstreams, ensuring interdependencies are clearly identified and proactive actions taken.
+ Review, check and quality assure the content of documentation for all workstreams ensuring workstreams remain viable within any specified constraints.
+ Manage and resolve any risks and issues that may arise and take corrective actions where required, whilst advising of any deviations from approved plans.
+ Drive a structured and robust approach to support the entire lifecycle of EPR programme development from idea generation through to delivery using best-practice research, benchmarking and supporting the adoption of new business processes and prepare affected business areas for transition to future new ways of working.
+ Ensure workstreams are implemented within the implementation cost budget and resources identified.
+ Be able to interpret local and national guidance to the delivery of their EPR programme, including joining national networks for delivery where appropriate.
+ Alongside the immediate aims of the EPR programme, provide advice and support the service / division to develop longer-term plans for workstreams and service improvement to build on current delivery.
Communications
The post holder will:
+ Act as an advocate and champion for the EPR programme within the Trust.
+ Develop and maintain strong working relationships with a number of operational, clinical and corporate management teams including developing good knowledge of the overall EPR programme aims, objectives and initiatives so as to provide meaningful expert advice and guidance in relation to change.
+ Ensure clear lines of communication and consultation with key stakeholders and members of multi-disciplinary projects team, ensuring interdependencies are clearly identified and proactive actions taken.
+ The post holder will be required to communicate and engage constructively with a wide range of internal and external stakeholders on a range of highly complex, specialist and often contentious issues.
+ In written communication, provide clear and concise updates on the delivery of the transformation programme to persuade Boards and senior managers of the importance of the initiative/programme and effectively describe blockers for resolution.

At Northampton General Hospital we provide general acute services and hyper-acute stroke, vascular and renal services to people living in Northamptonshire. As well as this we are an accredited cancer centre and provide cancer services to a wider population of Northamptonshire and parts of Buckinghamshire.
We are proud to be the first hospital in the UK to have obtained Pathway to Excellence® designated accreditation from the American nurses credentialing centre (ANCC).
We celebrate staff achievements and value the importance of working as one big team. That's why we talk about Team NGH. It's all about working together to provide the best possible care for our patients and supporting each other to grow and develop our skills. We are driven to helping you to be the best you can be.
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.