Direct Payments Monitoring Officer (DPMO)

Are you an enthusiastic, hardworking and flexible individual looking for an exciting opportunity to work in a Finance Monitoring Role?, The position is 6 Months, Fixed Term ,37 hours per week. The work base is Amundsen House, St Ives with some hybrid working at home or from other council offices, as we encourage flexible ways of working with a real focus on your wellbeing., Financially monitoring and reconcile Direct Payments or Individual Service Funds accounts, request service user returns of direct payment recipients to ensure funds are used appropriately or access accounts in on-line portals for those that are paid into managed accounts or via a pre-paid card flagging up any concerns about the way that funds are utilised by providing managers and operational staff with accurate, relevant and timely information to support operational control. Using own judgement to decide when to refer to the funding care team or senior managers when requiring further attention because of their complexity or spend concern. Ensure all direct payment monitoring records held in the Mosaic data base are accurate, complete and well maintained, and information relating to direct payment monitoring is appropriately shared and stored securely in line with the Council's and the department's relevant policies and procedures. Provide statistical information on these matters when required.

We are a dedicated small friendly team, who are supportive to encourage your learning and development. You will be required to contribute to the effective running of the Direct Payments Monitoring Team supporting and working alongside Adult Social Care and Financial Teams. Ensuring Direct Payment or Individual Service Fund accounts are spent in line with a persons care and support plan, assessed client contributions towards the budget are also being paid if applicable, ensuring underspent or over payments are calculated for recovery with accuracy following guidance and policies, raising any spend concerns appropriately to support the efficient delivery of self-directed support services. You will need to possess excellent interpersonal and communication skills combined with the ability to represent the service in a positive and professional manner as well as having a pro-active approach with the ability to work independently using your own initiative is also essential. If you feel you have the skills/attributes and motivation to become part of our team, we are looking forward to hearing from you., The successful candidate need to be be highly organised, self-motivated, have a methodical approach to tasks and prioritise workloads effectively; to have comprehensive knowledge of Microsoft Office packages; have the ability to understand the County Council financial processes and systems as well as a strong understanding of confidentiality and data protection. Good communication skills are essential within this role and therefore a training and induction programme will be offered with ongoing support. We offer training and a full induction programme, with regular supervision and continued ongoing support from our friendly and supportive team, to allow you to succeed and thrive in your role.

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions. Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action. We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch. Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion. https://www.cambridgeshire.gov.uk/council/jobs-and-careers

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes+