Direct Sales Executive

As the Direct Sale Executive, you will be responsible for a portfolio of customers providing general account management expertise, holding review meetings, monitoring service performance and ensuring the customers is satisfied and contractual requirements are met. The other half of the role is to successful win new business and achieve your monthly New Business target. This will be achieved through the generating leads for new business opportunities within the SME business sector, validating the leads to ensure time invested only on credible and true leads resulting in business wins. To be successful in this role, you will need to have some experienced gained within a core sales environment and naturally find motivation in achieving sales targets. The ability to communicate, engage and to interpret the needs of the customer will be extremely beneficial, particularly when assessing the validity of a potential lead and if it is worth investing time and resource in pursuing and winning the business.

• Market mapping activities to identify potential new business opportunities, who the decision makers are and what the requirements will be enabling efficient and informed decision making ensuring only true leads are pursued.
• Be a product expert, answering customer questions relating to the product specifications and pricing.
• Confidently explain and negotiates our commercial offering.
• Accurately and efficiently collate and record customer information into our CRM tool.
• Consistently onboard new clients through maintaining a pipeline of prospect customers.
• Organise and hold meetings with customers to proactively drive sales.
• Maintain an excellent working knowledge of all DHL products and services sold and keeps current on industry developments, We take every employee's career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone's voice is heard, so you can shape your future career path at DHL eCommerce UK.
What will you need to do next? If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV Our approach to Diversity and Inclusion As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day. We're committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.


• Previous experience gained within a sales position/ call-centre environment.
• Motivation by meeting targets and achieving high performance and be results focused.
• Excellent communication skills, both verbal and written.
• The ability of working with data provided and utilising this to make informed decisions and to identify potential business leads.
  
  Want to work for one of the UK's best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!