Director of Commercial Strategy

GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We are headquartered in the UK, with additional offices in Australia, France, Latvia and the United States.The role
The Director Commercial Strategy will work closely with the Chief Growth Officer and marketing senior leadership to drive the creation, implementation and oversight of the overall strategic direction and vision of the Global Growth Group. Your primary focus will be on analysing market trends, identifying growth opportunities, and optimising business performance.
What excites you

Develop and implement the corporate strategy to drive business growth and profitability across our self-serve business globally
Collaborate with senior management to define short-term and long-term strategic goals
Alongside Product Marketing, conduct market research and analysis to identify emerging trends and competitive landscapes
Monitor industry developments and recommend adjustments to the company's strategic plans
Champion a culture of innovation within the Global Growth Group, encouraging new ideas and approaches
Collaborate with cross functional teams to streamline commercial processes and enhance operational efficiencies within Global Growth
Develop and maintain dashboards and reports that track key performance indicators (KPIs) and commercial metrics
Evaluate potential partnerships, acquisitions, and investments to support the company's growth objectives
Lead cross-functional teams in the execution of strategic initiatives identified
Prepare and present strategic plans and recommendations to key stakeholders including C-Suite and Board level

Extensive experience in strategy, consulting, business operations or related area in a high-growth technology sector
Previous experience of operating effectively & delivering in a similar role either within strategic planning or business operations
Strong leadership experience
Experience working in a fast paced, complex, matrixed organisation
Proven ability to manage stakeholders across multiple levels, functions, and geographies; ease in dealing with senior stakeholders
Strong analytical and problem-solving skills
Excellent verbal and written communication and presentation abilities
Strategic thinking and a results-driven mindset
(some of) The good stuff

Wellbeing - stay healthy with dedicated support and medical cover

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. Were making it easy to use both- for businesses everywhere., Adaptive Working - Our hybrid workplace model fosters collaboration and flexibility, with in-office days determined at team level
Equity - all permanently employed GeeCees receive equity so we can share in the success we achieve together
Parental leave - to suit everyone embarking on life's great adventure
Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (GC Fridays)

Life at GoCardless
We're an organisation defined by our values; We start with why before we begin any project, to ensure its aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.
Diversity & Inclusion
Were building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If were going to achieve this goal, we need to build a team of GeeCees that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.
Weve got a long way to go, but heres how were doing as of July 2024;
45% identify as women
23% identify as Black, Asian, Mixed or Other
10% identify as LGBTQIA+
9% identify as neurodiverse
2% identify as disabled
If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report
Sustainability
Were committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here.
Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.