Director of Operations

It is a critical time for our organisation as we strengthen and improve our operational services so that we can best serve our population across the North East and beyond. We now have a vacancy for a Director of Operations.

Our Directors of Operations are vital senior roles driving the delivery of complex, high quality services, while leading our strategic developments and transformation to enable us to remain a specialist centre of clinical, teaching and research.

Our clinical services are led and managed through eight Clinical Boards. Each has responsibility for strategy, performance, workforce and finance in their area, covering a range of specialities and sub-specialities. Each Clinical Board is led by a triumvirate leadership team including a Clinical Board Chair, a Director of Operations (this post) and Head of Nursing. Directors of Operations report to the Clinical Board Chair and the Deputy Chief Executive. With accountability for up to 3,000 staff and a budget of up to £250m you will provide the highest quality operational and strategic business planning and leadership to ensure that the Clinical Board provides high quality patient care and achieves its performance objectives.

Main duties of the job

The organisation like the wider NHS, has faced unprecedented challenges over the last five years, including increasing demand and a changing financial model. We can expect that the next 5 years are going to be no less challenging, as we seek to achieve NHS performance standards and moving towards the key shifts for the NHS.

We are looking for a proven leader who is resilient, flexible and committed to ensuring provision of sustainable high-quality services for the community we serve.

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites

o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

o Newcastle Dental Hospital

o Newcastle Fertility Centre

o Northern Centre for Cancer Care, North Cumbria

o Northern Genetics Service

o Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.