Director of Rooms

We care about your career and are known for having the absolute best people in the industry. When you join us as a Director Of Rooms you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story., As a Director of Rooms at Dorchester Hotel here are just some of the great benefits you will receive:
+ Private Medical Cover
+ Up to 30% Management Bonus
+ Complimentary stays including breakfast across the Dorchester Collection Hotels
+ 50% F&B discount at selected bars and restaurants within the Dorchester Collection
+ Vibrant Social events that bring employees together including Summer party and Winter ball
+ Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
+ Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
+ £1000 bonus when you recommend a friend
+ Access to immediate well being advice, because We Care about our employees

What you'll do
You'll love what you do and take pride in delighting our guests:
+ You will be responsible for providing clear empathetic leadership to build capability and drive performance within the Rooms Division to support our vision to build a reputation for authentic, relevant and vibrant guest experiences.
+ You will work with us to confidently set new trends and reinvent traditions for our guests
+ You will create a culture of understanding to deliver what our guests want and need
+ You will lead your team to enliven the guest experience across the guest journey
+ You will offer the very best of what matters to our guests
The items shared are the essence of a day in the life of a Director Of Rooms but we'll make sure you are provided with specifics on how we care for our hotel

+ Previous experience at an executive level in a similar 5 star property
+ Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Director of Rooms you'll have the opportunity to bring these to life and continue to create our legacy.
+ Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
+ English is the primary language used in our hotel. You can comfortably communicate in this language

Our Hotels
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.
Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.