Director of Student Services

EF London is searching for a dynamic and experienced Manager or Director to lead a large team of manager's and to be responsible for all aspects of the successful running of the non-academic departments., Reporting to the School Director, you will be responsible for ensuring the highest level of service to all students and staff from the student services, administration, activities, and welfare departments of the school. You will support the management team in maintaining quality whilst meeting industry accreditation standards and safeguarding compliance.

This role will offer a very hands-on involvement and being a visible senior member of the team and the students. We are looking for a self-starter who can apply their previous knowledge and experience to continue the successful growth and development of the school.

• 2 years' experience as a manager running a team of no less than 10 staff


• Ability to guide, develop, inspire and motivate teams


• Proven track record in effective recruitment and HR


• Relentless focus on customer service and quality


• Operational experience (education sector desired, but not essential)


• Global or international work experience desired


• A model of quality & professionalism


• Commitment to the highest standards of welfare provision


• Excellent organisational skills and attention to detail


• Ability to manage difficult situations & remain calm under pressure


• Excellent cross-cultural communication, people and conflict resolution skills


• Strong, confident decision maker, highly motivated with empathy for others


• Hospitality, sales and marketing experience is welcome


• Comfortable with a fast paced environment


• University graduate required; C2 level proficiency in spoken and written English, other languages are an advantage


• Right to work in the UK


• Clean DBS check and 2 references required
  
  Why to work at EF London


• Continuous professional development for all staff


• Work in a truly international environment


• Regular social events


• Ambition is nurtured and fast-tracked career enhancement opportunities are provided


• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition


• Global career opportunities


• Employee Assistance Program


• Private medical insurance


• Life insurance


• Cycle to work scheme


• Free access to EF Hello language learning


• Central location minutes away from Waterloo train station


Please send your CV and interest to Charlotte Berry and Diego Mattiolo over email.