Directorate Support Coordinator

The successful candidate will be highly motivated, organised and, working closely with the PO Governance & Policy Support and the Designated Complaints Officer, support the Directorate's iProc system; will also assist with the timely & appropriate discharge of the Directorate's complaints responsibilities; and assist with facilities management and accommodation requirements across the Directorate. You will also be required to support colleagues within the Directorate's Welfare Rights Unit. The successful candidate will have a good understanding of Social Services, Health & Housing service objectives. The main duties of the post :

• To support the P.O. Governance & Policy Support in the timely and appropriate discharge of the Directorate's statutory responsibilities in relation to the General Data Protection Regulation 2016 (GDPR) and the Data Protection Act 2018;
• Provide administrative support to Access to Records / Subject Access requests and Freedom of Information communication received by the Directorate, ensuring statutory responsibilities are monitored;
• To work with the Directorate Support Officer to fully utilise the Authority's iprocurement system to support changes to front-line services and realise efficiency savings across staffing structures and budgets;
• To support the P.O. Governance & Policy Support in the timely and appropriate discharge of the Directorate's statutory complaints role and responsibilities ;
You will have experience in / of : An understanding of service objectives of the Social Services, Health & Housing Directorate Ideally you will have : 4 GCSE's (A-C), 2 of which must include English, Welsh or Maths or an equivalent qualification. If you think that you have the necessary experience and qualifications for this role, we would love to hear from you. Your workstyle will be a mobile hybrid worker in this role which gives you the flexibility to work from home and from a variety of Council workplaces.