Directorate Support Officer

We are looking for an enthusiastic, hard-working, organised Directorate Support Officer to join our exciting team working in the Emergency and Acute Medicine Directorate based at the Emergency Department, University Hospital of Wales., Job Summary/Job Purposeo To provide an efficient, comprehensive directorate support & administrative duties for directorates within Emergency and Acute Medicine, ensuring high standards at all times and in conjunction with department leads.o To work as part of the Emergency and Acute Medicine Team providing support to the Directorate Management Teams and lead nurses within the department.o Liaise with and schedule meetings for staff, working alongside the Coordinating team.o Use a number of IT systems for data entry and report generation.o Liaise effectively with other UHB admin and clinical staff and communicate with staff, patients and relatives to answer queries and resolve concerns.

The successful candidate will be working directly to the senior management team and alongside the Clinical Director/Acute Care Physicians. You will be a crucial point of contact, source of information and play a key support role in maintaining cross-organisational communication and scheduling. You should have a high standard of education with excellent typing and word processing skills including the use of Excel, Microsoft Word, PowerPoint and Outlook. You will act as minute secretary for meetings including collation of paperwork and timely distribution prior to meetings. You must be confident in collating information from various sources, producing papers on time and contributing to projects as required. Excellent organisational, administrative and communication skills are essential.

The work includes contact with staff, patients, Police, external agencies therefore excellent communication and inter person skills along with a professional and friendly approach is required. You will have a high regard for confidentiality. With a busy workload you must be organised and a capable self-starter, able to work on your own initiative and prioritise tasks in order to cope with tight deadlines., The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is "Caring for People, Keeping People Well",and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.