Disability Business Support Officer

Job Purpose: To undertake a range of duties to ensure the safe and smooth running of all services/activities based at our busy centre. You will be Duty Officer, responsible for open and close of the building and the administration of building support tasks, including, Duty Officer
- Opening and closing of the Sovereign Centre, depending on shift, and ensure the safety of the area in adherence with YMCA procedures.
- To ensure Health & Safety procedures are followed, i.e. fire evacuation, safety of facility users, assisting with any accidents that occur and giving first aid if needed.
- To follow YMCA safeguarding policy to ensure that vulnerable adults and young people are properly protected.
- Setting up/down rooms for hire including equipment, checking for damage and ensure it is safe to use.
- Overseeing rooms and facilities, general tidying and ensure all areas are safe including storage and outside spaces.
- Assisting with reception duties including taking payments for activities, answering visitor enquiries and promoting YMCA services.
- Answering the telephone and deal with enquiries or forwarding on to appropriate Team.
- Complete food safety and hygiene checks, maintaining records as required.
- Fire warden duties
- Dealing with any incidents whilst on duty and recording on My Concern.
- Supporting Teams who run services in the centre
- Act as concierge as necessary.

Building Administration
- Identifying any maintenance needs and logging requests via Pyramid, progressing outstanding works and overseeing any works being undertaken when on site.
- Maintain supplies of the centre's cleaning and household products by running efficient stock control and cost-effective purchasing of supplies.
- Re-stocking and purchasing of first aid supplies, keeping all kits full and in date.
- Supporting Hirers with enquiries, invoices, hold agreements and dealing with bookings.
- Maintain the Sovereign Centre calendar for all bookings.
- Complete building inductions, maintain key presses and up to date key holder list.
- Ensuring DO pack, PEEP forms and building risk assessments are reviewed and kept up to date.
- Create, fill and distribution of monthly DO rota for the centre.
- Keeping Sovereign building paperwork and on-line folders safe, secure and up to date.
- To support and promote all services which run from centre as required.
- Attend and participate in relevant internal/external meetings and forums related to the CYP services activities.
- Supporting the wider work of the Association including charity events.
- Any other duties are required to be performed within the grade and renumeration of the role.
- We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training.

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.