Discharge Liasion Nurse

Do you have a passion for patient-centered care and planning patient discharges? Are you looking for a new challenge within a friendly supportive team?

We are looking for a new member of staff to join us at Tunbridge Wells Hospital, as a Discharge Liaison Nurse within the Transfer Care Hub.

The Transfer of Care Hub is an integrated multi-disciplinary team who work together to ensure timely and safe discharge linking hospital and community services to ensure the best outcome for people leaving hospital whether that be to home, a discharge to assess community bed or long-term placement.

You should have some knowledge of the discharge processes and pathways; have an understanding of how to complete Fast Track documentation, Ready to transfer forms, the Discharge to Assess process etc.

Main duties of the job

At Maidstone and Tunbridge Wells NHS Trust we believe that our staffs are our biggest asset and we nurture excellence and professionalism. We are committed to equality of opportunity and providing a healthy working environment.

The department works closely with all members of the Multi-Disciplinary Team in the acute setting and Community. The Discharge team work to ensure we achieve the best outcomes for our patients and their relatives in facilitating a timely, efficient but safe discharge.

Please feel free to contact the department for an informal chat if you would like a better understanding of what the role entails

A Discharge liaison Nurse should be able to support the wards in organizing discharges, gaining relevant information from patients and relatives. Liaising with the MDT and completing necessary paperwork to make referrals to appropriate teams; including referrals made online. Computer literacy and an excellent telephone manor are required, also the ability to deal with confrontation in a sensitive manor. A sense of empathy and understanding of the qualities required to with patients including confidentiality and respect are also required.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

MTW is a large acute hospital trust in the south-east of England.

We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.