Discharge Liasion Nurse | Maidstone and Tunbridge Wells NHS Trust

Do you have a passion for patient-centered care and planning patient discharges? Are you looking for a new challenge within a friendly supportive team?

We are looking for a new member of staff to join us at Tunbridge Wells Hospital, as a Discharge Liaison Nurse within the Transfer Care Hub.

The Transfer of Care Hub is an integrated multi-disciplinary team who work together to ensure timely and safe discharge linking hospital and community services to ensure the best outcome for people leaving hospital whether that be to home, a discharge to assess community bed or long-term placement.

You should have some knowledge of the discharge processes and pathways; have an understanding of how to complete Fast Track documentation, Ready to transfer forms, the Discharge to Assess process etc.

At Maidstone and Tunbridge Wells NHS Trust we believe that our staffs are our biggest asset and we nurture excellence and professionalism. We are committed to equality of opportunity and providing a healthy working environment.

The department works closely with all members of the Multi-Disciplinary Team in the acute setting and Community. The Discharge team work to ensure we achieve the best outcomes for our patients and their relatives in facilitating a timely, efficient but safe discharge.

Please feel free to contact the department for an informal chat if you would like a better understanding of what the role entails

A Discharge liaison Nurse should be able to support the wards in organizing discharges, gaining relevant information from patients and relatives. Liaising with the MDT and completing necessary paperwork to make referrals to appropriate teams; including referrals made online. Computer literacy and an excellent telephone manor are required, also the ability to deal with confrontation in a sensitive manor. A sense of empathy and understanding of the qualities required to with patients including confidentiality and respect are also required.

MTW is a large acute hospital trust in the south-east of England.

We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Following your Corporate Induction you will be expected to attend the Trust's 2-week Induction Programme for RNs, NAs, RMs, ODPs and Paramedics. The programme is full-time (please email mtw-tr.professionalstandards@nhs.net if this is problematic) and will involve travel to both Trust sites. The programme includes supernumerary shifts in the clinical area, classroom-based sessions and e-learning.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

Interview Date: To be confirmed

Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible